- CVS Health (Columbus, OH)
- …we do it all with heart, each and every day. **Position Summary** The ** Senior Service Advocate ** will perform research inquiries, issues, and escalations ... of the Quantum Program. **In this role, you will:** + Answer questions and resolve issues as single point-of-contact, based on external, largely written communications. + Oversee a caseload of members as assigned. + Take ownership of each contact to resolve… more
- CVS Health (Columbus, OH)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members ... Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational skills, including… more
- Ford Motor Company (Columbus, OH)
- …of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader to ... the dealer process and providing dealer sales efficiency. + Advocate for dealer efficiency with digital retail at Point...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
- Cardinal Health (Columbus, OH)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- FirstEnergy (Columbus, OH)
- …megawatts. **About the Opportunity** This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00] The position is within ... as needed, less than 20% of the time. The Sr . Advisor, State Government Affairs - Ohio is responsible...for consulting with company experts to devise strategies to advocate for FirstEnergy's positions on public policy issues that… more
- CVS Health (Columbus, OH)
- …it all with heart, each and every day. **Position Summary** + Acts as an advocate and subject matter expert guiding the business by serving as a quality champion ... and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost management, and operational efficiency.… more
- Huron Consulting Group (Columbus, OH)
- …Join our team as the expert you are now and create your future. Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and ... vary based on project size/scope and individual skill-sets and strengths, the Senior Manager can expect to spend considerable time on client-facing engagements… more
- Humana (Columbus, OH)
- …help us put health first** Humana's Marketing organization is seeking an experienced Senior Associate, Campaign Strategy to join the team working remote. Are you a ... who thrives on turning insights into action? As the ** Senior Associate, Campaign & Brand Strategy** _(internally known as...toolkits, and reporting frameworks + Act as a brand advocate within agile go-to-market pods, fostering connection to brand… more
- Oracle (Columbus, OH)
- …junior and senior applied scientists. + Develop production code and advocate for the best coding and engineering practices. + Participate in project planning, ... engineering center with the focus on excellence. As our Senior Applied Scientist, you will play a key role...that can be built as a feature of the product/ service . Contributes to writing production model code. Work with… more
- Sage (Columbus, OH)
- Senior Product Manager - Fixed Assets Job Description: Senior Product Manager - Sage Fixed Assets Does your genuine interest in understanding the needs of the ... customer and being their advocate energize you? How about the thought of combining...compliance product to an emerging cloud-hosted, AI-powered Fixed Assets service , your focus will be to drive customer-centric innovation… more
- American Electric Power (Columbus, OH)
- …and detailed knowledge of industry activity and outcomes regarding cost of service and rate design associated with new technologies and recovery strategies, as ... + Special projects. **What We're Looking For:** _Education/Experience:_ _Regulatory Consultant Senior :_ + Bachelor's degree from an accredited college or university… more
- The Hartford (Columbus, OH)
- Senior IT Engineer - IE07BE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... team as we help shape the future. As a Senior IT Email Engineer, you will be responsible for...the current state architecture looking for design flaws and advocate for stronger security control* Engage in continuous learning… more
- Molina Healthcare (Columbus, OH)
- …and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible for various provider ... Plan's highest priority, high volume, strategic providers to educate, advocate and engage as valuable partners. + Requires an...provider issues that may cross departmental lines and involve Senior Leadership. + Serves as a subject matter expert… more
- SitusAMC (Columbus, OH)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... FluxCD) and automation platforms (Azure DevOps, GitHub Actions). + **Kubernetes & Service Mesh:** Strong background in deploying Kubernetes and service mesh… more
- SitusAMC (Columbus, OH)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... and update key documents to support WFS Clients policies & procedures, service level agreements (ie, performance metrics) and client deliverables. + Ability to… more
- American Electric Power (Columbus, OH)
- …will close on the day before the posting end date. **Job Summary** As a Senior Digital Product Manager, you will drive the content evolution of our 7 operating ... with key stakeholders from each operating company and customer service team to develop a strategic roadmap, and collaborate...audiences. + Empathy for users and the ability to advocate for their needs. + Analytical mindset with a… more
- Oracle (Columbus, OH)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that handle real-time digital customer interactions… more
- Oracle (Columbus, OH)
- …and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via ... Analytics platforms including Oracle Analytics Cloud, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud...Skills & Competencies: Deep understanding of Oracle's Big Data Service (BDS) , Data Flow Service (DFS),… more
- Cardinal Health (Columbus, OH)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- Confluent (Columbus, OH)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customers. You'll be instrumental in surfacing the customers' stated or ... closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem + Forge strong relationships with… more