- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime Location - Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and ... 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure proper documentation, notification, and… more
- ASM Global (West Conshohocken, PA)
- …for each ticket type, product and support level + Monitor and analyze help desk performance metrics, such as response time and ticket resolution rate + ... POSITION: Help Desk Ticket Analyst DEPARTMENT: Information...Strong communication skills, both verbal and written + Support Level 2 employees for D365 + Understand… more
- TEKsystems (Malvern, PA)
- Description 1. Perform first and second level support/troubleshooting for all issues received via phone, email, and the ServiceDesk system. Support includes, but not ... hardware and software troubleshooting and escalation to vendors when required. 2 . Actively manage ServiceDesk ticket queue using department predefined strategy, by… more
- Penn Medicine (Philadelphia, PA)
- …Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders ... bedside critical care clinician, the E-LERT clinician must possess high- level skills in communication, collaboration, decision-making, systems-thinking, and computer… more
- University of Pennsylvania (Philadelphia, PA)
- …Ability to maintain confidentiality of sensitive materials. + Experience working on a Help /Service Desk is preferred. + Experience working in a higher education ... organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy… more
- Citigroup (Newark, DE)
- …while in this position.** **Key responsibilities:** * Provide phone, email, and Help Desk support for multiple government web-based applications, including in ... days worked onsite in the Newark, DE office and 2 days remote.** **Must have the capability to work...as assigned. **Job qualifications:** * 3+ years' experience in Help Desk and/or application support * Previous… more
- Ricoh Americas Corporation (Philadelphia, PA)
- …inquiries. + Assist end users with the operation of audio-visual equipment. + Help maintain the overall cleanliness and order/organization of the office space. + ... Support space management activities, including assisting with the coordination of desk moves. + Manage all inventory levels (pantry/supplies), including daily… more
- Subaru of America (Camden, NJ)
- …& operation of network systems. + Coordinates the activities of support staff and help desk personnel and handles escalated support issues. + Proposes innovative ... work (50% technical, 50% analysis) and to mentor base level within the team with increased interaction with business...networking experience. WORK ENVIRONMENT + Hybrid Role: Remote work 2 days per week (After 90 Days) + Internal… more
- TEKsystems (Philadelphia, PA)
- …all customer service items to completion. 5. Evaluates customer service issue to determine level of service needed. 6. Escalates Tier 2 issues to appropriate ... Description 1. Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (End-User Devices & peripheral equipment), and… more
- Penn Medicine (West Chester, PA)
- …Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders ... work? **Full Time Patient Services Associate** **40 hours week, 2 :30pm - 11:00pm** **Every other weekend and 2...an in-house expert and acts as lead for front desk and office functions. In addition to performing duties… more
- American Water (Camden, NJ)
- …effectiveness and drive corrective actions and improvement across the business * Provide ' Help Desk ' type services during normal business hours, that tracks and ... Ability to manage long term expectations in a Service Level Agreement (SLA) type business model. * Excellent written...Primarily indoor office environment. * This position offers a 3: 2 hybrid schedule, 3 days onsite and 2… more
- CAI (Wilmington, DE)
- …for a motivated Case Manager, RN ready to take us to the next level ! If you have prior experience with coordinating, implementing, and evaluating effective treatment ... service delivery. + Provide education, resources, and assistance to help members achieve goals as outlined in their plan...Registered Nurse, licensed in the state of Delaware + 2 + years of Case Management and Discharge Planning experience,… more