- Quanta Services (Aurora, CO)
- …or a combination of relevant experience + 3+ years of previous help desk or technical support experience, preferred What You'll Get Working Conditions ... + Customer Support : Provide prompt and courteous technical support to end-users via phone, email,...affected systems. + Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution,… more
- BAE Systems (Boulder, CO)
- …awards. Other incentives may be available based on position level and/or job specifics. ** Help Desk Support IV** **110491BR** EEO Career Site Equal ... first point of contact for users and customers. + Provide first-tier technical support to end users on issues of basic computer operations, including password… more
- Boulder Community Hospital (Boulder, CO)
- …an hour - Full-Time Days, 40 hours per week Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to Service ... Service Desk Support Analyst Boulder Community Health,...*Experience in an enterprise setting a plus. Responsibilities *Provide technical support to customers * Respond to,… more
- Adams County Government (Brighton, CO)
- …position (20 hours per week). Examples of Duties for Success * Filter Help Desk calls and provide basic support and troubleshooting of a variety of issues ... Sheriff's Office - IT Help Desk Technician (Intern) Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/3864577) Apply Sheriff's Office - IT … more
- TekSynap (Denver, CO)
- …through step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of the organization's products and ... training in theutilizationof the various databases available. + Conducts technical research forsourceof informationrequiredin support ofrequestfor information… more
- CACI International (Denver, CO)
- …with a Poly required + Security+ certification required + 3+ year of experience in Help Desk support and/or system administration + Proven experience as a ... help desk technician or other customer support role...and cool tempered with excellent communication skills + Excellent technical writing skills; responsible for fully documenting problem resolutions… more
- CACI International (Denver, CO)
- …TS/SCI with a Poly required Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience as a ... help desk technician or other customer support role...Customer-oriented and cool tempered with excellent communication skills Excellent technical writing skills; responsible for fully documenting problem resolutions… more
- Robert Half Technology (Denver, CO)
- Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst I in Denver, Colorado. Focused on the IT industry, this role ... Directory, Apple Devices, Computer Hardware, and Deployments to troubleshoot and resolve technical issues. * Document support processes and solutions for future… more
- SAIC (Broomfield, CO)
- …+ Associates degree in a related technical field and 2 or more years of Technical Help Desk experience. Additional experience in lieu of degree can be ... Incident Management:** + Monitor and Provide technical support and answers to service desk agents...technical support and answers to service desk agents with questions regarding account administration, software distribution,… more
- University of Colorado (Boulder, CO)
- …if they need it. Many departments provide involvement opportunities, educational resources and support services to help students find their community and build ... **Service Desk Manager** **Requisition Number:** 62633 **Location:** Boulder Colorado...provides a high-level of customer service, and will provide support for the increased data analysis, reporting and metrics… more
- Bright Horizons (Westminster, CO)
- …self-confidence they'll need to wrangle unknowns tomorrow. The individual will manage a support desk ticketing system and will ensure that outstanding internal ... into a leadership role as **Steve & Kate's Senior Technical Operations Support Specialist** at **Bright Horizons**...SLAs, etc) + Maintain internal knowledge base documentation for support desk staff + Maintain end user… more
- General Motors (Denver, CO)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more
- Stantec (Denver, CO)
- …project requirements. + Support technically complex projects and act as a technical resource by providing guidance to other team members. + Liaise with clients, ... Senior Wastewater Technical Lead - ( 2400001R ) **Description** Many...spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource… more
- State of Colorado (Denver, CO)
- …providing critical, targeted Tier I and II desktop support . Our new Desktop Technical Analyst will help identify, evaluate, implement, and manage support ... II level, including previous experience in a professional service desk or desktop support environment. Substitutions: +...or MECM. + Experience working in ticketing systems for technical support . + Operational experience in configuring,… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …+ High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- NuAxis Innovations (Lakewood, CO)
- …ability to effectively communicate, both in person or by phone, with users and technical support . + Show initiative and act independently to resolve tickets, ... **55000** **Job Brief** Provide on-site client hardware and software desk -side support and remote client-side support...degree in a computer-related field + CompTIA A+ or Help Desk Institute (Preferred) **Experience:** At least… more
- CACI International (Denver, CO)
- …and major focus areas will include training and materials development; software testing, help - desk support , and leveraging your operational and IC experience ... support factory efforts to design and develop complex technical training curriculum and materials. + Conduct complex training...can come in the form of testing, data integrity, help - desk , O&M and mission engineering support… more
- Red River (Denver, CO)
- …Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly from customers as well as escalation from other ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Evolent (Denver, CO)
- …various departments within Evolent. This person will provide high quality operational, technical , and systems support to preserve customer satisfaction and ... and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred ** Technical Requirements:** We… more
- Battelle Memorial Institute (Boulder, CO)
- …of ecological change at continental scales. **Job Summary** The NEON Observatory Service Desk is the central point of contact for the NEON Observatory project, both ... Field Operations, Science, Engineering, IT, Software Development and Business Services that support all facets of the Observatory. These individuals work with teams… more