- DISH Network (Englewood, CO)
- …brands and providing support to our field agents. **Job Duties and Responsibilities** Our Wireless Insights team is dedicated to enhancing the agent and customer ... experience through actionable ticketing insights . The team lives at the junction of meeting...+ Proficiently able to define problems, collect data, derive insights , and use that to make sound recommendations: Strong… more
- DISH Network (Englewood, CO)
- …and providing support to our field agents. **Job Duties and Responsibilities** Our Wireless Escalations team acts as business managers for the entire agent ticketing ... system--providing ticketing insights to improve the agent and customer experience. The...+ Proficiently able to define problems, collect data, derive insights , and use that to make sound recommendations: Strong… more
- DISH Network (Littleton, CO)
- …efficient troubleshooting, and supporting efforts to improve issue resolution across the wireless organization. In this role, you will be accountable for ensuring ... pattern + **Troubleshooting:** Demonstrate proficiency in troubleshooting individual customer wireless issues while meeting service level agreements for issues and… more
- DISH Network (Englewood, CO)
- …Responsibilities** We are looking for a data-driven Contact and Conversation Reporting Analyst Lead to join our Customer Experience Transformation team. In this ... interactions, including contact reasons, while examining conversations to uncover deeper insights into customer needs and their experiences with our care channels.… more
- DISH Network (Littleton, CO)
- …and transformative needs of today and the future. **Job Duties and Responsibilities** DISH Wireless is seeking a Senior Financial Analyst for our dynamic, highly ... **Department Summary** Surpassing network limitations of the past, our Wireless Development organization is building the country's first cloud-native, standalone… more
- DISH Network (Littleton, CO)
- …**Department Summary** Surpassing network limitations of the past, our Wireless Development organization is building the country's first cloud-native, standalone ... 5G wireless network. This is the foundation of a connected...sources to drive innovative correlations for business resolutions. These insights are crucial for optimizing resources in network build,… more
- DISH Network (Littleton, CO)
- …TV, Sling TV, Boost Mobile and Gen Mobile. **Department Summary** Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer ... drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market...to support the portfolio management team in defining compelling insights that direct decision-making for SKUs across the device… more
- Humana (Denver, CO)
- …community and help us put health first** The Senior Value-Based Programs Analyst builds templates, standard documentation, policy and protocol, case studies, and ... disseminating best in class knowledge. The Senior Value-Based Programs Analyst work assignments involve moderately complex to complex issues where the analysis of… more
- DISH Network (Englewood, CO)
- …industry. **Job Duties and Responsibilities** This is a position on the Wireless Compensation team which consists of two different groups (Commissions and Appeals ... Escalations). The Business Analyst , Commissions position interacts with internal and external customers...and data used to make them to make meaningful insights into up and down trends to determine if… more
- DISH Network (Englewood, CO)
- …is seeking a strongly motivated Business Operations Analyst to drive insights and strategy within the Customer Experience Wireless Skill Management ... department. Our Wireless Skill Management team acts as Business Managers for thousands of agents, strategically defining skills, processes, and tool usage to improve the customer experience. The team lives at the junction of meeting the needs of a variety… more
- DISH Network (Littleton, CO)
- …TV, Sling TV, Boost Mobile and Gen Mobile. **Department Summary** Our Retail Wireless team, serving our Boost Mobile and Gen Mobile Brands, is redefining consumer ... and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at large. **Job Duties and… more