- University of Iowa Community Credit Union (Des Moines, IA)
- …Refer a friend to this job (https://careers-greenstate.icims.com/jobs/4407/ bilingual - member - service - representative ... Position Summary POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include...mission to life. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Pay range for… more
- CVS Health (Des Moines, IA)
- … candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members' ... to answer the unasked questions, eg additional plan details, benefit plan details, member self-ser‐vice tools, etc. + Uses customer service threshold framework… more
- Molina Healthcare (Des Moines, IA)
- …product and service information, and identifies opportunities to improve our member and provider experiences. **Job Duties** * Provide service support to ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and ... protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs of the caller… more
- Mom's Meals (Ankeny, IA)
- …home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing ... orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting...with the potential for overtime starting at 7:00am.Our team member enjoy: + Free Breakfast & Lunch + Casual… more
- Humana (Des Moines, IA)
- …our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The ... Agent Support Representative will handle a high volume of inbound and...networks to research and resolve inquiries of agents, involving Member enrollment and company products. + Leverage internal documentation… more
- Humana (Des Moines, IA)
- …our caring community and help us put health first** The Claims Review Representative makes appropriate claim decision based on strong knowledge of claims procedures, ... provisions, and state and federal legislation. The Claims Review Representative performs advanced administrative/operational/customer support duties that require independent… more
- CVS Health (Des Moines, IA)
- …energetic blend of salesperson, healthcare navigator and health plan customer support representative . The Associate is responsible for direct member outreach and ... Engagement Outreach Hub is a new initiative focused on prioritizing Medicaid member interaction, maximizing inbound and outbound touchpoints to solve members' needs… more