- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- CBRE (Des Moines, IA)
- Quality Assurance Sr. Analyst - Cedar Rapids, IA - Recruiting Talent Community Job ID 245267 Posted 27-Oct-2025 Role type Full-time Areas of Interest ... of interest in any posted position at CBRE. **Position:** ** Quality Assurance Sr. Analyst** **About the Role**...verify compliance with regulations and standards. * Provide a customer focused service that is responsive, flexible… more
- Pine Acres Rehabilitation & Care Center (West Des Moines, IA)
- Join the Pine Acres Team!! Quality Assurance and Infection Preventionist Job Summary: Leads, guides and directs the quality assessment and assurance ... Must practice and promote positive attitude, leadership skills, and customer service . + Develops and maintains nursing...necessary. + Will be in on call nursing rotation. Quality Assurance and Infection Preventionist Benefits: +… more
- Molina Healthcare (Des Moines, IA)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Wells Fargo (Des Moines, IA)
- **About this role:** Wells Fargo is seeking a Customer Service Specialist for **Specialized Services and Invoicing** production team within Commercial Lending. ... in moderately complex support services in account management, operations, documentation, customer service and technical support + Identify opportunities for… more
- CVS Health (Altoona, IA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Kemin Industries (Des Moines, IA)
- …will be responsible for leading the business units' regulatory affairs (RA) and quality assurance (QA) teams by proactively identifying and managing regulatory/ ... direction for the business unit Regulatory Affairs (RA) and Quality Assurance (QA) department and working cross-functionally...+ Oversee and work closely with Central Operations and Quality on audits (regulatory and customer ), supplier… more
- Otsuka America Pharmaceutical Inc. (Des Moines, IA)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …including: budget administration and analysis, regulatory and legal compliance, quality assurance , and customer service administration. 3) A total of ... administration and analysis, regulatory and legal compliance, quality assurance , and customer service administration., where thirty semester hours of… more
- Datavant (Des Moines, IA)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Des Moines, IA)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Oracle (Des Moines, IA)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Oracle (Des Moines, IA)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Des Moines, IA)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Ryder System (Des Moines, IA)
- …of employees on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The ... quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained...is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and… more
- Oracle (Des Moines, IA)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- Fujifilm (Des Moines, IA)
- …with our MI Marketing Operations team, product owners, sales leadership, finance, quality assurance , legal and order management. The CPQ Product Marketing ... from cross-functional stakeholders, including Marketing, Sales, Order Management, TAC / Customer Service , and Support Contracts translating business needs into… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …3to join our team! The Administrative Support Assistant is responsible for provide quality assurance and technical support to other workers in the assigned ... program applications. Responsible for reporting data from logs and quality assurance of documents. Responsible for assigned...of full-time work experience do you have with in-person customer service in an office environment? +… more
- SitusAMC (Des Moines, IA)
- …independent action in pursuit of priorities + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project, ... with little supervision and with a high level of quality + Ability to always make a positive impression...Ability to properly balance the need to provide excellent customer service with the need to always… more