- TEKsystems (Newton, IA)
- …. Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. . The ... Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. . Obtain, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment… more
- Molina Healthcare (Des Moines, IA)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- CenterWell (Des Moines, IA)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... and an unwavering commitment to those we serve, we partner with healthcare , civilian and defense agencies to deliver exceptional public services and programs.… more
- Evolent (Des Moines, IA)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... health plan benefits and claims, eligibility, medical and other healthcare procedures, billing and payments and other related topics...acceptance) is a plus. * At least 1 year call center experience is required. * Ability… more
- Trinity Health (Des Moines, IA)
- …Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center . Answers multiple phone lines, transfers calls, takes accurate messages, ... metro area and surrounding counties. MercyOne Des Moines Medical Center , founded by the Sisters of Mercy in 1893,...phone requests for test results to physicians and other healthcare personnel. Calls results to ordering provider. + Ensures… more
- Mom's Meals (Des Moines, IA)
- …and showing core values Preferred Skills & Experience + 1 year of previous call center experience + Previous experience with auto dialer, multi-line phone ... Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative … more
- TEKsystems (Newton, IA)
- …For + Must-Haves: + 1+ year of customer service experience (retail, restaurant, or call center ). + Strong computer skills and experience with Microsoft Office. + ... Are you ready to kickstart a fulfilling career in healthcare customer service? TEKsystems is partnering with a leading... customer service? TEKsystems is partnering with a leading healthcare company to find enthusiastic individuals eager to grow… more
- Molina Healthcare (Des Moines, IA)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more