- HomeSafe Alliance (Des Moines, IA)
- …individual will oversee customer relationship management and lead a team of customer support supervisors and their specialists. You will be accountable for ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...customer orders. + Lead training sessions for other customer service support staff as needed. +… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager ...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Wilson Language Training (Des Moines, IA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Pearson (Des Moines, IA)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a...Through targeted marketing initiatives, you will work to strengthen customer loyalty, drive retention, and support the… more
- Michaels (Des Moines, IA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - DES MOINES-ANKENY, IA Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Verint Systems, Inc. (Des Moines, IA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Northrop Grumman (Johnston, IA)
- …they're making history. Northrop Grumman Defense Systems sector (NGDS) is seeking a **Simulation Support Team (SST) Manager 1** to join our growing team of ... etc. to evaluate the problem(s) and attempt corrective action(s) + Informs site manager of the issues requiring outside support + Authors problem ticket(s)… more
- Merck (Des Moines, IA)
- **Job Description** Our Sales teams support our customers by providing clinical and scientific information about our products. With a patient-centric and digital ... mindset, we support education and training that helps healthcare partners protect...helps healthcare partners protect patients in their communities. The Customer Team Leader (CTL) plays a critical role in… more
- Wolters Kluwer (Des Moines, IA)
- …comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** **Pre-Sales CPM Solutions** , you will join a ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- HealthEdge Software Inc (Des Moines, IA)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- Teradata (Des Moines, IA)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... engagement, adoption and success planning. + Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, … more
- Randstad US (West Des Moines, IA)
- customer remediations project manager . + west des moines , iowa + posted 9 days ago **job details** summary + $51 - $58 per hour + temporary + bachelor degree + ... efficiencies as appropriate + Review strategic approaches and effectiveness of support function and business performance + Perform assessments through fact finding… more
- Jacobs (West Des Moines, IA)
- …tornados across the Midwest, namely Iowa, Kansas, Missouri, and Nebraska, FEMA is seeking support from CCPRS for a new Task Order to aid in recovery efforts under ... your success, invest your technical expertise with us and support FEMA on this new Task Order. We're seeking...experience. * Significant focus and experience in providing excellent customer service, attention to detail and must have excellent… more
- Walgreens (Des Moines, IA)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Walgreens (Des Moines, IA)
- …that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer feedback, ... Manager capacity, with people leadership, business management, and customer -facing experience. We will consider employment of qualified applicants with arrest… more
- Envista Holdings Corporation (Des Moines, IA)
- …with a breadth of high quality, innovative products and solutions backed by attentive customer service and educational support . Ormco is one of three operating ... **Job Description:** The Territory Sales Manager is responsible for leading the business development/acquisition...Manager is the main communication conduit to each customer + Meets with customers to define product/service needs… more
- Merck (Des Moines, IA)
- …account growth. This includes communicating in detail and frequently with NA Sales Manager , Technical Support and Advanced Monitoring teams regarding needs and ... beef and dairy producers, veterinarians, and nutritionists. The Territory Manager is a key member of the field sales...and plays a critical role in supporting our company's customer centric business model. This position is responsible for… more
- SHI (Des Moines, IA)
- …the customer 's system administrators throughout the engagement. + Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage ... working to assist SHI customers in understanding their ServiceNow environments. The Manager of ServiceNow Development & Technical Architect will join the IT &… more
- FranklinCovey (Des Moines, IA)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager , Client Success Mid-Market Accounts **Division & Department:** Enterprise Client… more