- CVS Health (Des Moines, IA)
- …Aetna Medicare Customer Service delivers innovative, proactive and compassionate service that exceeds our member 's expectations. We are the knowledgeable, ... top talent for our next class of Bilingual Customer Service Representatives (CSR) in our Medicare Customer Service...and collaborate with team members to create a remarkable member experience. * The position requires the ability to… more
- Humana (Des Moines, IA)
- …caring community and help us put health first** The Grievances & Appeals Representative 4 manages client denials and concerns by conducting a comprehensive analytic ... clinical and other Humana parties. The Grievances & Appeals Representative 4 assumes ownership and leads advanced and highly...for further review. + They are expected to resolve member and practitioner issues to the best of their… more
- Elevance Health (West Des Moines, IA)
- **Health Program Representative I** **Location:** This is a remote position. Ideal candidates will live within 50 miles of one of our PulsePoint office locations and ... to come into the office in the case of internet outages or service issues. **Wor** **k Hours - Monday through Friday:** **12:00pm-8:30pm EST** **11:00ma-7:30pm CST**… more
- Conviva (Des Moines, IA)
- …caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written ... inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/customer support assignments. Performs… more
- Titan Protection (Des Moines, IA)
- …in the power of collaboration, they value the contributions of every team member . Moreover, they are natural listeners, seeking to understand the clients' needs ... at the leading edge of a technology and surveillance service that many businesses need. Position Summary: Under the...the general direction of the Sales Manager, the Sales Representative initiates their own leads and follows up on… more
- Merck (Des Moines, IA)
- …with a driven, customer-focused and collaborative team. As an Oncology Sales Representative /Specialist, you will be a key member partnering with customers ... customers) will be hired at the S2 Oncology Sales Representative level. Candidates with more than 2 years of...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Bankers Trust (Des Moines, IA)
- PT Consumer Services Representative (Teller) BT- East Location Des Moines, IA # of openings 1 Apply Now ... (https://phh.tbe.taleo.net/phh03/ats/careers/v2/applyRequisition?org=BANKERSTRUST&cws=37&rid=1728) Job Brief Provide superior and quality customer service ; provide customers efficient and accurate transaction processing; identify… more
- TEKsystems (West Des Moines, IA)
- …for the complaint to go into a work queue. From there, the Sr. Escalations Representative will then take control of complaints in progress and will see it through ... until it has reached the qualifications for completion. Day to Day: Team member reviews complaints and handles appropriately. Will talk to the customer, research… more
- Performance Food Group (Des Moines, IA)
- **107885BR** **Job Title:** Area Sales Representative **Location:** Performance Foodservice Cedar Rapids (0568) **Job Description:** **We Deliver the Goods:** + ... products and meet brand sales objectives. May also supports customer service activities for regional and/or national chain customers, thereby increasing visibility… more
- Intermountain Health (Des Moines, IA)
- **Job Description:** Strategically develop and manage highly aligned member focused health insurance networks by partnering with hospital and clinic administrations, ... and maintains strategic business relationships with providers with a focus on member needs, specifically access and affordability. Acts as a strategic partner with… more
- Kelly Services (Johnston, IA)
- …isn't always easy. That's where Kelly(R) comes in.** We're seeking a **Customer Service Associate** to work in Johnston, IA. **Do you have practical knowledge of ... Friday's** Why you should apply to be a Customer Service Associate * Competitive pay rate. * Opportunity to...perks that may be available to you as a member of the Kelly Talent Community. Get a complete… more
- TEKsystems (West Des Moines, IA)
- …to credit card, checking account and business complaints. Typical Day: Team member reviews complaints and handles appropriately. Will talk to the customer, research ... on a response from a customer or internal team member . Typical case load is 5 to 10 at...Skills: complaint handling, complaint resolution, escalation calls, banking customer service , financial services, ms office suite Top Skills Details:… more
- Kelly Services (Johnston, IA)
- …Experience in a Call Center. + At least 6 months of customer service /support experience. + Efficient researching and troubleshooting skills. + Excellent written and ... you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to...perks that may be available to you as a member of the Kelly Talent Community. Find what's next… more
- Prime Therapeutics (Des Moines, IA)
- …passion and drives every decision we make. **Job Posting Title** Senior Director Member Services **Job Description** The Senior Director Member Services is ... Center in a manner that ensures world class customer service is delivered to Prime's members and clients. This...and implementing corrective action plans + Serve as Prime representative to external and internal clients for all topics… more
- Cabela's (Altoona, IA)
- …and keeping the CLUB Booth clean and organized. + Provides full CLUB Member experience including service processes such as processing payments, answering account ... presenting customers with the benefits of becoming a CLUB Member . The CLUB Outfitter will be the product expert...coaching, recognition, and support as a CLUB advocate and representative . + Provides service to all areas… more
- Pearson (Des Moines, IA)
- **Customer Service Representative ** **Permanent** **Remote - USA** Are you passionate about helping others and looking for an exciting new opportunity? Join our ... **Customer Contact Centre** as a **Customer Service Representative (CSR)** and become the voice...an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents… more
- Raising Cane's (Johnston, IA)
- …and everything in between. Whether you have previous experience as a customer service associate, retail team member , cashier, restaurant server, kitchen lead, ... hour As an important part of our team, Customer Service Associates impact all areas of the customer experience....: The intellectual and physical demands described below are representative of what must be met by Crewmembers to… more
- Sutherland Global Services (Des Moines, IA)
- …of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written communication skills + Strong ... new solutions, all provided through a seamless "as a service " model. For each company, we provide new keys...Specialists + Motive Care / Transportation Inquiries **Documentation** + Member Inquiries & Specific Details + Updating Newborn Child… more
- Mainstream Living Inc (Des Moines, IA)
- …with members, guardians, staff, case managers and other stakeholders regarding direct service and specific needs of the member . ESSENTIAL DUTIES AND ... if TL is absent. + Other duties as assigned. Member and Direct Service Related : Maintain...timely. WORK ENVIRONMENT The work environment characteristics described are representative of those an employee encounters while performing the… more
- Mainstream Living Inc (Des Moines, IA)
- …choice about their day to day activities, privacy and confidentiality. + Complete member service documentation in a timely, accurate, and thorough manner ... SKILLS Education : High School Diploma or Equivalency/HiSet/GED Experience : Human Service Experience is preferred but not required. Driving : This position requires… more