• Program Support Representative

    IQVIA (Des Moines, IA)
    …we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you ... solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative ** is primarily responsible for fielding requests such… more
    IQVIA (10/18/24)
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  • Health Program Representative I

    Elevance Health (West Des Moines, IA)
    …provide an equivalent background. **Preferred Skills, Capabilities & Experiences:** + Outbound call center experience preferred. + Sales experience preferred. + ... Representative I** **Location :** This is a remote position. Ideal candidates will live within 50 miles...outlining program features/value and explaining available services. + Records call details and utilize call scripts as… more
    Elevance Health (11/02/24)
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  • Software Engineering Co-op (Spring/Summer 2025)…

    RTX Corporation (Des Moines, IA)
    …flight-support and international-handling services for business jets. We have a 24x7 call center , staffed with qualified pilots and dispatchers, but make ... States of America Location: HIA99: Field Office - IA Remote Location, Remote City, IA, 50301 USA...The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors… more
    RTX Corporation (11/09/24)
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  • Contact Center Customer Care Specialist…

    HomeSafe Alliance (Des Moines, IA)
    …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call more
    HomeSafe Alliance (09/12/24)
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  • Workforce Management Scheduling Analyst

    Humana (Des Moines, IA)
    …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing...to ensure effective and efficient use of resources. **Location:** Remote US **Shift:** An 8 hour shift between 8:30AM… more
    Humana (11/08/24)
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  • Client Service Delivery Associate III - Mountain…

    Guardian Life (Des Moines, IA)
    …work preferred experience in Customer Service and insurance industry. + 2-3 years of Call Center experience is preferred. + Internet speed at a minimum of ... based on business needs + Availability to work all call center shifts with determination based on...+ Complimentary 1:1 financial guidance with a licensed Fidelity representative **Time Off and Remote Work** +… more
    Guardian Life (11/05/24)
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