- Percepta (Dearborn, MI)
- …2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our ... Proficient e-mail experience . * PC Navigation. * Reliability. * Strong customer handling skills. * Strong oral and written communications skills.What You Can… more
- Percepta (Dearborn, MI)
- …and delivery of new resource material.*Possess a high degree of professionalism.* Experience with Siebel or Customer Contact Software is an asset.Other*Must ... agents to meet and/or exceed key performance indicators including customer satisfaction. *Utilize all available resources (QA...centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values… more
- Percepta (Dearborn, MI)
- …2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our ... Role EducationHigh School Diploma requiredAssociate's degree preferredExperience*Minimum 2-3 years of customer service experience required*2 or more years of… more
- Huntington National Bank (Clarkston, MI)
- …sales, customer service, relationship management, banking, communication and presentation. A Customer Experience Banker is a Financial Concierge for our ... our communities for the better. As a full-time Branch Resource Team member, you will engage in proactive sales...transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank … more
- Bank of America (Dearborn, MI)
- Senior Banker Dearborn, Michigan **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power ... available resources , technologies, and processes to optimize the client experience and deliver operational excellence and accuracy * Adheres to established… more
- Bank of America (Detroit, MI)
- Relationship Banker Detroit, Michigan **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the ... to educate and assist with conducting transactions through self-service resources , such as mobile banking, online banking, or ATM....* Must be a current Year Up intern with Bank of America. Desired Qualifications: * Experience … more
- Bank of America (Dearborn, MI)
- Relationship Banker - Bilingual Spanish Required Dearborn, Michigan **Job Description:** At Bank of America, we are guided by a common purpose to help make ... offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and… more
- Comerica (Detroit, MI)
- …* Control and mitigate losses by following policies and procedures. Customer Experience Management: * Actively engage in Banker Readiness by developing an ... success of a Retail Banking Center(s) by committing to banker -readiness to be viewed as a trusted resource...add value to deepen existing relationships. * Impact the customer experience by following defined customer… more
- Comerica (Sylvan Lake, MI)
- …* Control and mitigate losses by following policies and procedures. Customer Experience Management: * Actively engage in Banker Readiness by developing an ... success of a Retail Banking Center(s) by committing to banker -readiness to be viewed as a trusted resource...add value to deepen existing relationships. * Impact the customer experience by following defined customer… more
- PNC (Allen Park, MI)
- …partners, including PNCI, PNC Private Bank , Business Banking and Mortgage. Identifies the resource or team of resources best equipped to meet customer ... Holds partners accountable for routine updates and referral follow up. + Customer experience management--differentiates the customer experience … more
- PNC (Southfield, MI)
- …multiple branches in PNC's Detroit Retail Market. **Job Description** + Manages the customer experience by identifying opportunities to improve a customer 's ... contribute to the company's success. As a full-time Regional Banker /Teller on the Regional Resource team (RRT)... customer share of wallet through a differentiated customer experience . Performs lobby engagement activities to… more
- PNC (Detroit, MI)
- … base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer 's ... to contribute to the company's success. As a Personal Banker , you will strengthen customer relationships with... customer share of wallet through a differentiated customer experience . Performs lobby engagement activities to… more
- Citizens (Detroit, MI)
- …Qualifications + High School degree or GED required + 2 years of sales and customer service experience , demonstrating an ability to meet or exceed goals + ... understand what might be a good fit for a customer now, may not be 6 months from now....your career through training, coaching, career planning and development resources that enable you to branch off in any… more
- TD Bank (Farmington Hills, MI)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... and communicating with staff and senior management of the Bank with respect to regulatory risk and other matters...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Fifth Third Bank, NA (Detroit, MI)
- …colleagues and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank 's risk appetite, achieves results by ... step? Discover a career in banking at Fifth Third Bank . GENERAL FUNCTION: Provide excellent customer service...reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience : * Deepen relationships and treat… more
- Bank of America (Farmington Hills, MI)
- …analysis and modeling to minimize loss exposure and negative impacts to the customer experience . Key responsibilities include utilizing a variety of systems such ... Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona **Job Description:** At Bank of America, we are guided by a common...partners to identify and drive new ideas on improving customer experience , operational efficiency & readiness, and… more
- Fifth Third Bank, NA (Taylor, MI)
- …Consumer and Small Business customer relationships by providing a memorable customer experience + Gain knowledge, demonstrate and maintain a working ... step? Discover a career in banking at Fifth Third Bank . GENERAL FUNCTION:The Financial Center Manager will participate in...knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team… more
- Bank of America (Farmington Hills, MI)
- …This role is focusedminimize loss exposure and negative impacts to the customer experience . Key responsibilities include utilizing a variety of systems ... with the goal of reducing fraud losses, lowering false positive impacts, improving client experience , and ensuring the Bank minimizes its total cost of fraud.… more
- Fifth Third Bank, NA (Detroit, MI)
- …colleagues and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank 's risk appetite, achieves results by ... FUNCTION: Serves as the primary Wealth Planning expert and resource for high net worth prospects and client relationships...executing on the Wealth Strategy and assists the Private Bank team in coordinating the client experience .… more
- Fifth Third Bank, NA (Birmingham, MI)
- …colleagues, and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank 's risk appetite, achieves results by ... risk management, and trust services. Ensures delivery and execution of Private Bank experience and client service standards. Responsible and accountable for… more
