- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- ManpowerGroup (Farmington Hills, MI)
- Our client in the IT industry is seeking an IT Service Desk Analyst to join their team. As an IT Service Desk Analyst , you will be part of the Service ... align successfully in the organization. **Job Title:** IT Service Desk Analyst **Location:** Detroit Metro, MI -...first and second-level support by handling incoming queries and help requests from both internal and external customers per… more