- Concentrix (Nashville, TN)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Cengage Group (Nashville, TN)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience ... fresh ideas, or business models for Cengage + Escalate and lead reported customer technical issues efficiently, cross-collaborating with sales and technical … more
- Confluent (Nashville, TN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Nashville, TN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Mitsubishi Chemical Group (Nashville, TN)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Vanderbilt University (Nashville, TN)
- The Technical Support Specialist provides remote and in-person support to the Vanderbilt University community. In addition to handling complex technical ... and Troubleshooting: + Provide comprehensive remote and in-person technical support to students, faculty, and staff,...development within the IT field is necessary. + Excellent customer service skills, demonstrated through a proven… more
- Amazon (Nashville, TN)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... building the tools Amazon uses to provide its award-winning customer service at massive scale and launching...achieve. Basic Qualifications - 3+ years of telephony porting technical support experience - Bachelor's degree in… more
- Verint Systems, Inc. (Nashville, TN)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Jan 11, 2025 Location: Ashland City, TN, US, 37015 Company: A. O. Smith Corporation Company / ... training is provided. The liability to provide top quality technical support is greater due to the...type of questions asked. Responsibilities + Provides world class customer service in a fast-paced customer… more
- BASF (Nashville, TN)
- **Now hiring! Technical Service Specialist - Commercial Transportation** **Remote role w/company car provided; must be located near a major metropolitan city ... with an airport** We are looking for a Technical Service Representative to join our Coatings...directly with our customers, you will maintain high quality customer service standards through process development, correct… more
- Lumen (Nashville, TN)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer … more
- Rocket Software (Nashville, TN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Trellix (Nashville, TN)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- … desk agents, serves as a technical escalate point of contact, and provides customer support , service and technical support through analysis ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, experience... service delivery demands. The Technical service desk supervisor will create tickets, support … more
- Highmark Health (Nashville, TN)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Amazon (Nashville, TN)
- …data, interfacing with end-users and driving large, complex technical solutions to customer problems. Our mission is to support , deploy and improve the ... Can you work with stakeholders to build solutions that support fleets of hundreds of thousands of connected devices...Network Infrastructure solutions. . Drive proof of concepts, develop technical documents required for service deployment. .… more
- General Motors (Nashville, TN)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more
- Amazon (Nashville, TN)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and earn trust. Come build the future as a Technical Program Manager III at Amazon, where you will...generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe.… more
- Deloitte (Nashville, TN)
- Vlocity CPQ / Salesforce Industries CPQ Technical Lead (Specialist Senior) Customer & Marketing is creating a new model for a new age-we're an agency and a ... on June 28, 2024. Work you'll do As a Technical Lead you will be responsible for leading a...unit testing and code reviews + Provide Salesforce Application Support for Defect Fixes and Configuration support … more
- Confluent (Nashville, TN)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more