• HelpDesk Technician Level I

    Innovative Ag Services (Cedar Falls, IA)
    …system. + Adhere to established protocols for triaging and escalating issues to higher- level technical teams when necessary. + Act as the first point of contact ... and resolutions. + Issue Escalation: Escalate complex or unresolved issues to higher- level technical teams while ensuring users are kept informed about the progress… more
    Innovative Ag Services (09/08/24)
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