- Iron Mountain (Richmond, VA)
- …that will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital ... Customer Success Manager to join our Professional Services team. The Professional Services team is a critical part of our customer technology driven… more
- Wilson Language Training (Richmond, VA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... to be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join our team. The CSM will serve as the… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer loyalty,… more
- Trellix (Richmond, VA)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Wolters Kluwer (Richmond, VA)
- **_NOTE: Ideally, this person will live in the eastern time zone area._** The ** Customer Success Manager , Lippincott Solutions** is responsible for driving ... or equivalent experience. **Required Experience: 2+ years of sales support or customer success experience, including:** * Generating, analyzing, and presenting … more
- Quality Technology Services, LLC (Richmond, VA)
- …based on a customer 's need. **The Impact You Will Have:** As a **Hyperscale** ** Customer Success Manager ** you will be primary point of contact for a ... informed of key QTS information that is critical to their success (ie product roadmaps, customer events, or organizational changes). + Ensure that customer … more
- Verint Systems, Inc. (Richmond, VA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Cardinal Health (Richmond, VA)
- …(Champs, Nurse Navigator, Pathway Adherence, etc.) + Create and co-manage with Customer Success Manager the Professional Services Portfolio (Clinical ... referrals for assigned customer base + Work closely with the Manager of Customer Success where customers overlap, and increased communication is required… more
- Norstella (Richmond, VA)
- Manager , Client Success Company: Norstella Location:...will directly manage a team of up to 9 Customer Success Managers, reporting into the Global ... 2025 Employment Type: Full Time Job ID: R-731 **Description** ** Manager , Client Success - FS, PS &...with pharmaceutical, biotech, financial and/or consulting Customers, in a Customer Success , training or sales role. +… more
- Norstella (Richmond, VA)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Jan 13, 2025 Employment Type: Full Time Job ID: R-823 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
- GCG (Richmond, VA)
- …GCG Connectivity and Power Solutions is currently seeking a **strategic Product Success Manager to enable revenue growth with ourwire management product ... forecasts for WM products + Delivers market insights from direct customer feedback to the Product Manager + All other duties as assigned **What you'll bring** +… more
- Aaron's Inc (Emporia, VA)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... ** Customer Accounts Manager ** **_This position is...also eligible for incentive pay based on performance._** Aaron's Customer Account Managers drive the success of… more
- Capital One (Richmond, VA)
- Principal Process Manager - US Card Customer Resiliency...The ability to influence up is a key to success in this position. This is an excellent opportunity ... a Principal Process Manager , in US Card Customer Resiliency, you will be part of a talented...leadership on new and existing processes and provide internal customer support as needed. As a process manager… more
- Ford Motor Company (Richmond, VA)
- …world-class strategists, innovators, creators, and technicians and searching for a Product Manager , Customer Identity who will help to transform our relationship ... journey with Ford Credit? We're looking for a Product Manager who can lead our Customer Identity...and maintain key performance indicators (KPIs) to measure the success and impact of our identity resolution initiatives. +… more
- Under Armour, Inc. (Richmond, VA)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager … more
- Capital One (Richmond, VA)
- Sr. Business Manager - Customer Protection **Summary:** As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and analytical ... business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- The Hertz Corporation (Richmond, VA)
- …+ Personal Accountability + Effective Communication + Demonstrates Initiative + Passion for Customer Service & Stakeholder Success + Trust & Integrity + ... The Airport Operations Manager directs the process and activities of frontline...to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and… more
- Fujifilm (Richmond, VA)
- …to close the deal. + Work closely with the Applications Scientists to drive customer success . + Collaborate with the service team to ensure optimal equipment ... opportunities within these customers. This is accomplished by the Sales Manager leveraging knowledge of VisualSonics solutions and customer applications… more
- AAA Mid Atlantic (Midlothian, VA)
- …to collaborate with and support the Retail Manager to help enhance the customer experience by leading our associates to success and promoting our Shared ... Values culture. At AAA, your success is our success . What we offer:...the selling/cross-selling of appropriate products and services during each customer interaction. + Partner with the retail manager… more
- Tractor Supply Company (Chester, VA)
- …Manager serves as the second in charge of operations to the Store Manager . Duties include delivering a Legendary Customer Experience, providing leadership and ... Assistant Manager **Overall Job Summary** The Assistant Store ...and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer… more