- Stellar Innovations (Fort Belvoir, VA)
- …Security+ CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II … more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist**...later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst...+ Three years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is required. ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- General Dynamics Information Technology (Arlington, VA)
- …Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification Requirements** : ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy… more
- DCCA (Fort Meade, MD)
- …aids to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly ... Help Desk Specialist 3 Location Fort... Help Desk Specialist 3 Location Fort Meade, MD Job...DoD 8570.01-M with a minimum certification of IAT Level II The proposed salary range for this position in… more
- General Dynamics Information Technology (Arlington, VA)
- …a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful in this position you need ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Customer Service,Phone Support,Technical… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... Desk functions to include evaluating, processing/resolving, and tracking of all Tier levels I/ II /III Trouble Tickets. + Reviews Trouble Ticket to ensure… more
- TekSynap (Arlington, VA)
- …Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier - II Work Center support to receive and ... desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE,...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Epsilon, Inc (Alexandria, VA)
- **Technical Writer II ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- RBR-Technologies (Fort Meade, MD)
- …+ Manage the daily activities of configuration and operation of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification,… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting ... and challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- Amentum (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...for a bachelor's degree. **Required Certifications:** + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...will be accepted at this time. + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem...Polygraph is required to be considered. + IAT level II baseline certification as defined by DoD 8570.01-M is… more
- DCCA (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems . Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... users in accessing and using IT systems . Provide Tier 1 ( Help Desk ) and...DoD 8570.01-M with a minimum certification of IAT Level II The proposed salary range for this position in… more
- Lockheed Martin (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems * Provide Tier 1 \( Help Desk \) problem identification, diagnosis and ... of configuration and operation of IT systems * Provide Tier 1 \( Help Desk \) and...work in a manufacturing environment * Required: Active IAT II CWIP / DoD 8570 compliant cert \(i\.e\., Security\+\)… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …(including operating system updates) + Assist Service Desk technicians as needed with Tier I and Tier II troubleshooting **Qualifications** + High School ... DOD TS/SCI (as recorded in DISS) + Currently possess DoD 8570.1-M IAT Level II + Currently possess a Computing Environment certification + Or must be obtained within… more