- TEKsystems (Clinton, MD)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- Leidos (Fort Meade, MD)
- …every opportunity. **Additional Notes:** + The Layer-1 Cabling Manager will report to the IT Service Delivery Manager and will work closely with ... implement remediation strategies. + Manage relationships with network equipment vendors and service providers. + Negotiate contracts and ensure that vendors meet … more
- TekSynap (Silver Spring, MD)
- …a culture of ownership, accountability, and high-quality service delivery . The IT Service Desk Manager will ensure superior customer service , ... and maintain ITIL-aligned processes and best practices, ensuring consistent and high-quality service delivery . + Proactively identify areas for improvement and… more
- SHI (Washington, DC)
- … Delivery Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/18723/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5122/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-5122_… more
- Deloitte (Mclean, VA)
- M&A IT Strategy and Diligence Manager The US M&A and...years of IT M&A due diligence or M&A IT Service Delivery Experience in the following ... will end on 2/28/2025. Work you'll do As an IT Strategy Manager , you will lead and...cost analysis models, benchmark analysis, synergy analysis, contract analysis, IT -related transition service agreement schedules, high-level integration,… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- IT Program Portfolio Manager Job ID: 250010...the operational and strategic levels as they apply to IT service delivery models. Assesses variables ... Statement** **The incumbent of this position functions as a IT Program Portfolio Manager with responsibility for...teams and any combination of work to faciliate the delivery of complex IT projects and programs.… more
- Capital One (Mclean, VA)
- Senior Manager , Product Management - Delivery Pipelines Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one ... mission to change banking for good! As a Product Manager on the Delivery Experience Product team,...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- TekSynap (Washington, DC)
- …technicians, including hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector, or large-scale ... help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + **Customer Service Orientation:** Prioritizes user satisfaction… more
- General Dynamics Information Technology (Rosslyn, VA)
- …5 years) coordinating an organization's shift toward implementing and executing modern IT delivery methodologies (eg, DevSecOps, Agile, AIOps). + Experience ... related experience **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Project Manager will deliver the...in a timely manner. + Oversee and manage the IT Infrastructure team ensuring optimal performance and delivery… more
- Deloitte (Mclean, VA)
- …Qualifications + A candidate must have at least 6+ years of IT M&A or IT M&A Service Delivery Experience in the following areas: + Setting, leading, and ... end on 1/19/2025. Work you'll do As a Senior Manager , you will lead and deliver large, complex client...strategies. As the Next-Gen provider of M&A services, M&A IT uses Delivery Innovation, Cloud and Flexible… more
- General Dynamics Information Technology (Washington, DC)
- …Delivery and Integration Manager ** joining our team to evolve the IT Service Desk for the Department of Energy, National Nuclear Security Administration. ... into opportunity as a ** Delivery and Integration Manager ** with GDIT. A career in enterprise IT...ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement,… more
- Microsoft Corporation (Washington, DC)
- …closely with Datacenter Operations and other engineering partners to define and implement IT service delivery processes, establish service level ... team within CDS is seeking a **Senior Technical Program Manager , IT Process and Standardization** to drive...work, up to 50%. **Responsibilities** + Define and manage IT service delivery processes, including… more
- V2X (Springfield, VA)
- …working with ServiceNow or similar product offerings that are in line with IT Service Management duties and responsibilities such as Incident Management, Problem ... and professionalism. We are hiring a great opportunity for a Information Technology ( IT ) Project Manager - PMP certification - active Top Secret clearance.… more
- CACI International (Fort Belvoir, VA)
- IT Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel ... The Opportunity: CACI is seeking an experienced and innovative IT Manager to lead cross-functional teams and...and senior leadership to ensure timely and effective project delivery . . Assist with oversight of resource allocation and… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …or equivalent Six Sigma certification required and maintained. + Experience with an IT service provider, data center or SaaS preferred. **PHYSICAL REQUIREMENTS** ... and thrive. **Your day at NTT DATA** The Senior Manager , IT Project Management oversees the people...who lead internal information system-specific projects from initiation to delivery . Manages and prioritizes the project stream, working with… more
- IHG (Washington, DC)
- …supplier resources and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...and locals alike. **About the Manager of IT Services position** The Manager IT… more
- CACI International (Arlington, VA)
- …maintain service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services utilize ... Senior Program Manager ( IT Operations) Job Category: Project...5 direct reports. This position is responsible for the delivery of a broad portfolio of performance-based IT… more
- Deloitte (Mclean, VA)
- …Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting ... Coordinate with various functions including sales, legal, finance and delivery to act as a strategic risk advisor to...help ensure a seamless risk management experience for client service executives. + Ensure that contracting requirements are met… more
- Deloitte (Mclean, VA)
- …LLP's Quality and Risk Management group is seeking a Risk Senior Manager with extensive experience in supporting deal and contract structuring, drafting customized ... and negotiations. + Intersect with various functions including sales, legal, finance and delivery to act as a strategic advisor to help manage deal flow and… more