- CACI International (Washington, DC)
- Tier 1 - Help Desk Specialist Mid...+ Accurately triage and escalate complex IT issues to appropriate Tier II, Tier III , and OIS management ... the Office of Information Services (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist. Serve as the first point of contact for IT… more
- CACI International (Washington, DC)
- Tier 1 Help Desk Specialist, Senior Job...solutions + Triage and escalate complex IT issues to appropriate Tier II, Tier III , and OIS management ... the Office of Information Services (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist. Be the first point of contact for our valued… more
- TekSynap (Silver Spring, MD)
- …best practices related to Data Center operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... the following:** + MCP + A+ Network+ Sec **Overview** We are seeking a Tier III Windows Systems Administrator to join our team supporting the NOAA SBITS Contract… more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport Network. +… more
- General Dynamics Information Technology (Washington, DC)
- …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... Desk functions to include evaluating, processing/resolving, and tracking of all Tier levels I/II/ III Trouble Tickets. + Reviews Trouble Ticket to ensure… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... + Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...maintain a Secret clearance * Past experience providing IT ( Tier II) support in a Windows office environment *… more
- Stellar Innovations (Fort Belvoir, VA)
- …be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III . This certification can be achieved after starting by completing ... a free online course. + US citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... DoD 8570 compliance with Information Assurance Technical (IAT) Level III certification, and Computing Environment (CE) Certification. The CE...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more