- Deloitte (Rosslyn, VA)
- …+ Experience creating customer journey maps and documenting user experience interaction + Proficiency in both qualitative and quantitative program ... the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of...Customer Strategy & Design we elevate the Human Experience . We help clients and account teams design innovative… more
- Marriott (Bethesda, MD)
- …as well as development-ready designs with specifications . Partners closely with the Customer User Experience to ensure continuity across Customer ... Experience & Business Process, the Flex Director, Associate User Experience plays a critical role in...customer and associate journey. The ideal candidate has experience rooted in an empathetic understanding of both the… more
- Koniag Government Services (Washington, DC)
- …mail, and operating systems. The ideal candidate is a team player with proven experience as a SME Computer User Support Specialist. Below are the qualifications ... Services company, is seeking an experienced highly qualified professional SME Computer User Support Specialist to support KDS, and our Department of Housing and… more
- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department...federal and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible… more
- Koniag Government Services (Washington, DC)
- …mail, and operating systems. The ideal candidate is a team player with proven experience as a Journeyman Computer User Support Specialist. Below are the ... Services company, is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of… more
- SHINE Systems & Technologies (Washington, DC)
- …them to work efficiently using our partners products. They have a passion for user enablement, are advocates for our customers' success and collaborate with ... days per weekTravel: Not required. The Role: + FSR User Support specialists use their problem-solving skills to be...and the core of its day-to-day work is handling customer support tickets. + Experience providing … more
- Synergy ECP (Annapolis, MD)
- End User System Engineer Annapolis Junction Description SynergyECP is seeking an experiencedSystems Engineerto join our team. The Systems Engineer analyzes user ... Operational Concept that describes the interactions between the system, the user , and the environment, that satisfies operational, support, maintenance, and disposal… more
- Norstella (Washington, DC)
- …& deliverables meet the needs of our customers, & that Customer Experience remains high. + Contribute your Client Success expertise to cross-functional ... based on the analysis of the Salesforce case studies, user metrics and customer interactions. + Achieve...work collaboratively, manage change, and resolve conflict + Demonstrable Customer Success leadership experience , across… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for ... a Price Comparison Customer Experience Product Manager to join our...form a hypothesis and define metrics to identify the success of product initiatives - this is the role… more
- Under Armour, Inc. (Washington, DC)
- …data from multiple sources for use within dynamic email building. * Direct experience with Salesforce Content Builder, Journey Builder, user initiated sends, ... Professional, Customer Marketing Developer **Professional, Customer Marketing...will suit an individual who is passionate about consumer experience and marketing, is an intellectually curious self-starter, works… more
- American Heart Association (Washington, DC)
- …by operating at the intersection of business, technology, and user experience . + Sets goals, defines success , organizes and motivates business, technology, ... spans the entire product development life cycle from identifying customer needs to defining user experiences, ensuring... feedback to iterate on product features and optimize user experience . + Seasonally evaluate impact of… more
- Amazon (Arlington, VA)
- …help you develop into a better-rounded professional. Basic Qualifications - 4+ years of experience as a user experience (UX) designer, product designer, ... skills to launch a project on a trajectory to success ? Are you familiar with security best practices for...networks? At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces… more
- CACI International (Annapolis Junction, MD)
- …to support its Maryland customers. **What You'll Get to Do:** The ** Customer Facing Senior Manager** analyzes user 's requirements, concept of operations ... to collaborate effectively across departments and with external stakeholders + Customer -focused and result-oriented + Demonstrated experience in team leadership,… more
- NASCO (Annapolis, MD)
- …and user -centric design practices to identify and collaborate on the best customer experience with the products + Experience with design thinking ... the Product Roadmap created by the Product Manager by infusing the 'voice of the customer ' in user stories and other requirements. This role is the liaison… more
- Ford Motor Company (Washington, DC)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity ... a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of...and building and managing backlogs + 3+ years of experience writing sub-epics, features and user stories… more
- Amazon (Arlington, VA)
- …-friendly experiences that balance velocity with quality, ultimately enhancing Amazon's customer experience worldwide. We are seeking an exceptional leader ... to join our team as Senior Manager of Customer Education and Enablement (CE&E). This pivotal role will...infrastructure, playing a crucial part in our company's continued success and innovation. If You're passionate about how enabling… more
- Marriott (Bethesda, MD)
- …Dataverse, and Viva with a vision for simplicity, automation, self-empowerment, and user experience . Overall experience in developing technical solutions ... technical solutions in the workplace technology space geared at maximizing the end user experience . This includes a clear understanding of key business processes… more
- CACI International (Annapolis Junction, MD)
- …with query languages + Experience working with forward deployed users + Experience providing direct user support and troubleshooting directly with the ... user + Experience gathering requirements from users + Experience ...overall process improvement and agile efficiencies supporting the existing customer base + Experience with JIRA and… more
- Capital One (Mclean, VA)
- …+ Experience setting up video conference and Zoom/Skype technology for meeting user + Experience planning ahead and managing time effectively + Excellent ... Senior Administrative Assistant (Administrative Support Assistant III) - Card Technology ( Customer Servicing & Experiences Tech) Capital One is looking for an… more
- Ford Motor Company (Washington, DC)
- …and driving product improvements powered by customer feedback. + Experience bringing to life user -friendly interfaces for consent management, data ... having an "always on" relationship with customers and continuously improving our user experience . Product Management is part of the Integrated Services… more