- JPMorgan Chase (New York, NY)
- …insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI ... design of our virtual assistant for both text ( chat ) and voice (IVR) interactions, which will serve as...Lucid Chart, Nuance Mix, or similar conversation design software. + Experience creating conversational experiences… more
- Zoom (New York, NY)
- …Zoom Virtual Agents. Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the ... improvement using advanced LLMs and data science. Responsibilities + Leading multi-step conversational workflow design using agentic frameworks to enable LLM… more