- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This ... position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills. Essential duties and… more
- HCA Healthcare (Plano, TX)
- …Do you want to join an organization that invests in you as a(an) Call Center Agent ? At Texas Back Institute, you come first. HCA Healthcare has committed ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...a difference. We are looking for a dedicated Call Center Agent like you to be a… more
- U-Haul (Grand Prairie, TX)
- …for someone who enjoys being part of a team, provides outstanding customer service , is results-oriented and wants to work in a fast-paced environment where each ... you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and...phone etiquette, Word and email + Proficient in customer service , time management and multitasking U-Haul Holding Company, and… more
- Sedgwick (Fort Worth, TX)
- …one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, ... license is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge**… more
- Sedgwick (Fort Worth, TX)
- …license is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Omni Hotels (Frisco, TX)
- …Resort & Spa. Job Description Omni PGA Frisco Resortis seeking a friendlyIdeal Services Agent (Full Time)to join our team. Omni Frisco PGA Resort located in north ... + Process guest check-outs according to Omni's Moments of Service and Standard Operating Procedures. + Be familiar with...familiar with all hotel facilities (F&B Outlets, Membership, Business Center , Gift Shops, Coffee Market, Fitness Center ,… more
- Vistra (Irving, TX)
- …company, committed to innovation, reliability, and sustainability. Our Power Optimization Center (POC) is at the forefront of leveraging technology to optimize ... . + Document development processes and provide recommendations for scaling digital agent capabilities. + Present project outcomes to the POC team and leadership… more
- Humana (Fort Worth, TX)
- …Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have ... is uniquely positioned to put those customers at the center of everything it does. The MarketPoint Career Channel...to life: deliver on the fundamentals, differentiate through exceptional service , and grow by expanding our reach and impact.… more
- Justice, Bureau of Prisons/Federal Prison System (Grand Prairie, TX)
- …meet the definition of surplus or displaced from a position in the competitive service . To receive selection priority for this position, you must: 1. Meet CTAP ... and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. The addresses listed on the USAJOBS… more
- Public Storage (Plano, TX)
- …and vendors to deliver GenAI solutions for multi-channel deployment (web, mobile, voice, agent tools), API integration patterns for GenAI service consumption and ... **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation of… more
- Eaton Corporation (Grapevine, TX)
- Eaton is seeking a **Regional Sales Director for Data Center - Mission Critical** business. This role will lead and guide local sales initiatives throughout the Gulf ... media). You will drive collaboration across the Eaton Data Center segment, Commercial Construction and End Users which includes...role you will:** * Act a sales and marketing agent in conjunction with sales and operations management to… more
- Cinemark (Frisco, TX)
- …assigned by Supervisor and upper management Requirements: + One year of customer service experience in a fast-paced call center environment preferable + Strong ... to make unforgettable experiences. Role Summary: A Guest Services Agent primary responsibility is to answer inbound calls and...Must be available to work schedules during the call center hours of operation, including nights, weekends and holidays… more
- Fresenius Medical Center (Irving, TX)
- …Assists in collecting information for infection control audits. + Acts as a change agent for infection control practices within clinic. Under the direction of the CM ... national certification or state specific certification as defined by Center for Medicaid/Medicare Services (CMS)Allappropriatestatelicensure,education,andtraining(ifany) required. + Demonstrated commitment… more
- Capital One (Plano, TX)
- …+ High School Diploma, GED, or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using ... **Preferred Qualifications** + At least 4 years of Customer Service or Call Center experience + At...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure… more
- Molina Healthcare (Fort Worth, TX)
- …that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers, ... with business goals to enhance member satisfaction, workforce productivity, and service quality. + Establish governance, key performance indicators, and service… more
- Insight Global (Irving, TX)
- …as a Business Analyst with Salesforce Service Cloud CRM in a customer service or contact center environment. * 4+ years in customer experience in a ... working in Agile, Jira, Confluence. * Experience integrating CCaaS with Salesforce Service Cloud to streamline agent workflows. * Familiarity with Salesforce… more
- Avanade Inc. (Irving, TX)
- …ecosystem. Architect modern contact center solutions using Microsoft Contact Center Platform, Dynamics 365 Customer Service , D365 Copilot, Azure ... to join our growing team focused on delivering next-generation, AI-powered contact center solutions. This is a strategic technical leadership role at the forefront… more
- Insight Global (Irving, TX)
- …* Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives. * Partner with Product Leads (CCaaS, ... WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience. * Establish and operationalize automation… more
- USAA (Plano, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...a dedicated **Director** to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In… more
- Capital One (Plano, TX)
- …+ High school diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using ... + At least 4 years of experience of Customer Service or Call Center experience + At...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure… more