- JPMorgan Chase (Atlanta, GA)
- …value diversity, integrity, and teamwork. As an Account Supervisor in the Operations Virtual Call Center , you will exhibit a profound understanding of ... from home team navigating multiple technologies to support a Call Center environment + Comfortably lead and...responding with empathy + Resolve customer escalations and document account activities thoroughly and concisely + Lead by example… more
- Ace Hardware (Atlanta, GA)
- …providing reliable, best-in-class service to your neighbors in your community. The ** Call Center Manager** is responsible for leading the day-to-day operations ... of the district's call center , supporting three Ace Hardware Home...departmental budget + Clear, confident, & effective communicator over virtual platforms and in person + Capable of building… more
- Lincoln Financial Group (Atlanta, GA)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned...for each Lincoln leadership Attribute. + Leadership development and virtual training opportunities + PTO/parental leave + Competitive 401K… more
- Amazon (Atlanta, GA)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI team helps AWS customers accelerate the… more
- Amazon (Atlanta, GA)
- …segmentation, fraud prevention, capacity planning, predictive maintenance, pricing optimization, call center analytics, player pose estimation, event detection, ... product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The Generative AI team helps AWS customers accelerate the… more
- BCA Financial Services, Inc. (Atlanta, GA)
- …, customer service, remote medical call center representative, remote work, virtual call center , work from home, remote work from home, patient ... patients while accurately recording their information. + Assist with account resolution by communicating account information, offering...financial, sales, medical billing, medical office, medical front desk, call center , call center… more
- Elevance Health (Atlanta, GA)
- …demand in real time and flexes workforce accordingly. Ensures that the best possible call center service levels are achieved to maximize utilization. Monitors ... based upon current staffing availability. + Updates schedules to account for breaks, paid time off, tardiness, etc. **Minimum...diploma or equivalent and a minimum of 2 years call center operations experience; or any combination… more
- Windstream Communications (Atlanta, GA)
- …during shift and troubleshoot customer Internet problems in a service center environment + Verify Windstream equipment problems/outages and notify correct ... the customer's cooperation to work through the troubleshooting process, ensuring first call resolution and appropriate follow-up. + Team Player that also works… more
- Lincoln Financial Group (Atlanta, GA)
- …regarding potential group insurance product (example: dental, life, disability, FMLA, etc.) in a call center environment. You will act as a liaison between the ... to help you successfully manage your career + Leadership development and virtual training opportunities + PTO/parental leave + Competitive 401K and employee benefits… more
- Valet Living (Smyrna, GA)
- …and service quality + Review arrival, departure, tracking, observation and last call photographs + Respond to and log resident or community complaints in ... vision coverage for you and your family, including a Healthcare Savings Account (HSA) with employer contributions and Flexible Spending Accounts for healthcare and… more
- Elevance Health (Atlanta, GA)
- …Monday - Friday; 5:00am - 1:30pm This position is supporting a 24-hour crisis call center overseeing the delivery of quality crisis care and referral services ... current policies and procedures. + Participates in quality, regulatory, and account -specific meetings. + Responsible for departmental reporting. + Hires, trains,… more
- Lenovo (Atlanta, GA)
- …Data Centre, PCs, tablets, smartphones, and workstations; as well as augmented and virtual reality, smart home office solutions, software, and services. In this role ... Device Group (IDG). ISG is innovating the future-defined data center , today. From the simplest to the most complex...people. Our culture defines us it's our DNA. We call it the "We Are Lenovo" culture and it's… more