- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 29587BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- GovCIO (Topeka, KS)
- …+ Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + ... Desk Manager will manage and lead the help desk teams and coordinates complex IT projects...plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular disciplines. + Schedules… more
- GovCIO (Topeka, KS)
- …+ Create reports from gathered and logged metrics for content requests, Customer Service support , and/or web analytics. + Manage and track the suspended-user ... support of Veteran Affairs. + Resolution of help desk tickets received from the end users. + Interacting...work with cross-functional teams, including project managers, developers, and IT staff + Dependability for providing support … more
- Newell Brands (Topeka, KS)
- …scenarios and complete testing for new functionality + Manage and prioritize service desk tickets to meet individual deadlines + Support Global IT team ... for Winning, Ownership & Leadership. SUMMARY OF POSITION: The Manager, IT SAP Treasury will support the configuration, testing, and on-going support for… more
- Enterprise Bank & Trust (Olathe, KS)
- …all markets utilizing remote and in person assistance. + Works with vendors and the IT team to resolve problems and support other projects. + Researches, updates ... and documents technical processes and procedures in IT Knowledgebase. + Manages and tracks Help ...diploma or GED or equivalent + 1-3 years customer service , banking, or technical support experience preferred… more
- Moss Adams LLP (Kansas City, KS)
- **Applications Support Engineer** **Description** At Moss Adams, we champion authenticity. For us, that means fostering a culture of talented people who care-about ... solving complex and interesting business challenges. **Introduction to the team** Application Support Engineers at Moss Adams are responsible for the highest level… more
- Public Consulting Group (Topeka, KS)
- …of K-12 clients. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products ... public sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for...in a SaaS support or similar application support environment. (General IT experience or customer… more
- Marriott (Overland Park, KS)
- … Service Snapshot, etc.). * Facilitates cross training to support associate professional growth and operational excellence. * Ensures ongoing development ... and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or… more
- Ryder System (Topeka, KS)
- …access services. Is expected to be the third level support for the Ryder IT Technical Svc Desk for any end user or site issues requiring assistance beyond ... the service desk 's capability. Has responsibility for the...the service desk 's capability. Has responsibility for the identification of hardware...+ Third level support for the Ryder IT Technical Svc Desk for any end… more
- SHI (Topeka, KS)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... environment). + Experience working with version control systems (such as Git, AzureDevOps). + IT Support : Understanding of IT support processes and… more
- Levi, Ray & Shoup, Inc. (Kansas City, KS)
- …career possibilities for you. So let's get to work! General Purpose: Work directly with the Service Transition team to ensure all IT services owned by IT are ... Services + Create documentation related to training requests and champion new products and service offerings associated to IT + Work regularly with the … more
- Ford Motor Company (Topeka, KS)
- …users relying on our IT resources and thousands of contacts to our service desk every month, this transition is a significant step towards improving the ... IT , measure customer sentiment, and design integrated tech experiences by bringing IT Service Lines together to solve customer problems and develop… more
- US Tech Solutions (Topeka, KS)
- …tickets assigned directly to them. Must accurately record, update and document requests using the IT service desk system Must maintain a first-class level of ... capacity printers. Creating/Modifying AD groups, State Users accounts, and service accounts for application development Candidates should possess the...at all levels in the organization. Client Site Services IT Support staff works in a very… more
- SHI (Topeka, KS)
- …environments + Cloud engineering experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + ... and acts as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio.The TAM maintains a technical… more
- Sedgwick (Topeka, KS)
- …to develop, implement and monitor sales approach per deployment. + Off-season requirements support local appraiser coverage, desk review and training. + ... an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening… more
- The Hartford (Overland Park, KS)
- …speed broadband internet service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem and Satellite; (2) Internet ... Thursday). Supports Commercial Underwriting in the sales acquisition process. Provides support for new business and renewal policy account coordination, review,… more
- Optiv (Overland Park, KS)
- …environment. They will support engineers delivering both third-party Authorized Support and Technology Management service lines who directly assist Optiv ... with exposure to Microsoft and UNIX/Linux based operating systems. + Previous IT help desk experience preferred. + Scripting experience preferred. Languages:… more
- Terracon (Olathe, KS)
- **29705BR** ** Service Line:** Office Management/Administration **Office Name:** Corporate **Job Description:** **General Responsibilities:** Research and resolve ... changes and working with application and hardware vendor technical support when needed. May consult with users and participate...resolve routine production issues + Escalation point for Help Desk + Open and/or close work orders as needed.… more
- H&R Block (Baldwin City, KS)
- …**A Typical Day ** Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations ... help you build healthy habits. + **Neurodiversity and caregiver support ** available to you and your family. + **Various...Execute and hold all tax office associates accountable to Service Standards execution and client service experience,… more
- H&R Block (Ottawa, KS)
- …stronger each year. Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations ... wellness needs. + **Medical coverage** and well-being programs including mental health support and coaching + **401k Retirement** Savings Plan and Employee Stock… more