- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... administrator disciplines. + Configure, monitor, and maintain AIX OS...tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix… more
- Terracon (Olathe, KS)
- **34152BR** ** Service Line:** Office Management/Administration **Office Name:** Corporate **Job Description:** **General Responsibilities:** Research and resolve ... senior staff or management, resolve routine production issues + Escalation point for Help Desk + Open and/or close work orders as needed + With assistance from… more
- Dairy Farmers of America (Kansas City, KS)
- …resolve break/fix issues and tickets + Serve as the escalation point for Level 1 service desk team members + Assist in the communication and execution of network ... experience and education) + 2 to 5 years of desk side break/fix support or related experience (Windows, Apple,...little day-to-day direction + Able to demonstrate superior customer service skills + Able to communicate and translate technical… more