- HealthEdge Software Inc (Dover, DE)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Rocket Software (Dover, DE)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Dover, DE)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Dover, DE)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Cleo (Dover, DE)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Verint Systems, Inc. (Dover, DE)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Gap Inc. (Dover, DE)
- …can be their most authentic selves. Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and the team and help bring our ... profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible… more
- Ryder System (Dover, DE)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by… more
- Wolters Kluwer (Dover, DE)
- …a comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** you will join a dynamic sales team, and you will ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Ensono (Dover, DE)
- Product Manager , End User Support & Security ServicesRemote - United States106 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and ... the role and what you'll be doing:** The Product Manager , End User Support & Security Services...Skills: Effectively conveying ideas and collaborating with teams. + Customer Empathy: Understanding and addressing customer needs.… more
- SitusAMC (Dover, DE)
- …technical implementations of our software including configuration, training, and test support . This role will have client interaction as it drives implementation ... the technical implementation of our software including configuration, training, and test support . + Supports and drives client adoption of our software offering… more
- Highmark Health (Dover, DE)
- …workload standards are met through efficient utilization of staff in collaboration and support of the Command Center, regular audits of relevant systems as well as ... up to date statistics and reports. + Evaluate trends, customer feedback, and business initiatives and changes and ensure...specific to the area and create business cases to support recommendations on further development of the current processes,… more
- Walgreens (Smyrna, DE)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Walgreens (Middletown, DE)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Merck (Dover, DE)
- …account growth. This includes communicating in detail and frequently with NA Sales Manager , Technical Support and Advanced Monitoring teams regarding needs and ... beef and dairy producers, veterinarians, and nutritionists. The Territory Manager is a key member of the field sales...and plays a critical role in supporting our company's customer centric business model. This position is responsible for… more
- Under Armour, Inc. (Dover, DE)
- …and Consumer Engagement:** + Leads teams in the design, development, implementation, and support of the global Customer Data Platform, Email Marketing and ... Sr. Manager , Solutions Architect (MARTECH) **Date:** Sep 19, 2024...opportunities and the technology solutions which are needed to support them. They require a knowledge of the Enterprise… more
- FranklinCovey (Dover, DE)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager , Client Success Mid-Market Accounts **Division & Department:** Enterprise Client… more
- Avnet (Dover, DE)
- …leadership, Services Business Development Managers (SBDM), Solution Architects (SA), and Technical Support Engineering (TSE) resources to align customer scope to ... it is viable to transition to a Service Program Manager (SPM), who will sustain the ongoing business. Projects...with all the various support organizations in support of delivering customer service level expectations… more
- Amentum (Dover, DE)
- …thorough draft/final Request for Proposal analyses and develop effective questions for customer . **13.** Provide guidance to Proposal Manager in development and ... Job Description **Purpose and Scope:** The Capture Manager - Logistics and Supply Chain is accountable for growth and responsible for leading and winning services-… more
- Walgreens (Middletown, DE)
- …and answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive and ... events that reflect the unique communities we serve as requested by Store Manager , Healthcare Supervisor, or District Manager . Operations + Counsels patients and… more