- IQVIA (Chicago, IL)
- …result in an increase in the number of patients benefiting from our medicine. As Customer Experience Manager , you will have an expert understanding of Key ... growth, profitability and increases customer experience . The Customer Experience Manager is responsible for engaging HCP's, PA's, C-Suite leaders… more
- Cisco (Chicago, IL)
- …on 11/18/2024 Ideal candidate will work onsite/hybrid in Illinois. What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving ... ensuring their needs are met and that they receive a high-quality customer experience . * Accountable for financials including services revenue and margin and… more
- Baird & Warner (Schaumburg, IL)
- …to accommodate all requests. . Close files during peak days. . Support VP Escrow Operations Manager Customer Experience Manager . Own the maintenance of ... and external customers . Define and implement standards/procedures for ensuring optimal customer experience Requirements: . Bachelor's degree or experience … more
- Michaels (Lincolnwood, IL)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - CHI-NORRIDGE, IL Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Lincolnwood, IL)
- …Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - CHI-SOUTH ELGIN, IL Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
- Michaels (Lincolnwood, IL)
- Store - CHI-GURNEE, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the ... Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Major Activities Assist Store Manager in leading and… more
- JB Hunt Transport (Chicago, IL)
- … Service/Account Manager , Sales, Transportation/Logistics **Job Opening ID:** 00573012 Customer Experience Representative - ICS (Open) JB Hunt Transport, ... customer freight orders to meet volume goals and deliver an exceptional customer experience . Work requires developing and maintaining excellent customer … more
- Cancer IQ (Chicago, IL)
- …journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ's software. . Create and optimize ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you...Genetics, or a related field. . 3-5 years of experience in Customer Success, Account Management, or… more
- Midwest Goods Inc. (Bensenville, IL)
- …from onboarding to renewal, identifying touchpoints where operational improvements can enhance customer experience . + Work with customer success managers ... Distribution, a leading vape distribution company, is seeking a Customer Success Operations Manager (B2B) to oversee...identify areas where operational changes can improve the overall customer experience . + Partner with product, logistics,… more
- Eaton Corporation (Woodridge, IL)
- Eaton's Electrical Sector is seeking a Customer Success Manager (CSM) to support our expanding portfolio of Brightlayer Solutions. This position can be based in ... an accredited institution required * Minimum eight (8) years' experience in customer success/account management roles for... in the enterprise and/or cloud software space. * Manager of people experience . **Position Success Criteria:**… more
- Amazon (Chicago, IL)
- …best practices? The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant ... engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong… more
- Wolters Kluwer (Chicago, IL)
- … Service, Product Development, and Sales departments) to improve the entire customer experience . + Ensure client campaign deliveries and complete follow-through ... WI,_** **_Riverwoods, IL, Waltham, MA, or Denver, CO_** The ** Customer Success Manager ** in Wolters Kluwer Health...with support teams, and providing solutions to enhance their experience . Monitoring customer usage, health metrics, and… more
- Winland Foods (Oak Brook, IL)
- The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP delivery), revenue and margin. This role will also be ... US Works from Home **Job Type:** Field Sales **Job Posting Title:** Customer Business Manager **Job Description:** **Roles & Responsibilities:** + Responsible… more
- Amazon (Chicago, IL)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - Experience with selling consulting/professional… more
- Amazon (Chicago, IL)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... systems with a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level… more
- Siemens Digital Industries Software (Chicago, IL)
- …(ROI) delivered + Be an advocate for your customers + Provide feedback on the customer experience and solutions to improve + Use our standard methodologies to ... Summary of the Job:** We are looking for a Customer Success Manager to work in a... customer value and provide improvements based on customer experience + Help champion culture of… more
- Philips (Rosemont, IL)
- …team of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will ... Your role as a Customer Project Manager will be to...and specifications. + Exceptional written and verbal communication, presentation, customer service and conflict resolution skills. Experience … more
- ServiceNow, Inc. (Chicago, IL)
- …are seeking a highly motivated, creative, and experienced Senior Product Marketing Manager , Customer Success to join ServiceNow's Product and Solutions marketing ... role you have:** + Ideally 12+ years of overall relevant experience with 7+ years of product or customer marketing/management focus and 4 years of experience … more
- CADDi (Chicago, IL)
- …Partner with other internal teams to drive customer advocacy and enhance the customer experience Requirements What will a successful CSM bring to the table: ... At CADDi, we're looking for a skilled Customer Success Manager to join our...matching, generous time off, and work/life balance. + In-depth experience in various aspects of customer success,… more
- Siemens Digital Industries Software (Chicago, IL)
- …ID:** 424716 **Role Overview:** We are seeking a highly skilled and experienced Manager for our Customer Support Analytics & Technology Operations team. This ... change. **Preferred Qualifications:** + Familiarity with QlikView and Salesforce. + Prior experience with customer success platforms and metrics, such as… more