- Forrester (Cambridge, MA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... while driving great value in their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager will predict and… more
- Magnus Veracross (Wakefield, MA)
- …online learning space for students and teachers. ROLE DESCRIPTION We're seeking a Senior Customer Marketing Manager to take our growth to the next level, ... Customer Experience team to optimize initiatives that foster customer engagement and drives advocacy , referrals, and...initiatives that foster customer engagement and drives advocacy , referrals, and retention. + Partner with the Product… more
- Sanofi Group (Cambridge, MA)
- **Job title** :Strategic Account Manager - Neurology, Multiple Sclerosis - Colorado **Location** : Remote, Multiple **About the Job** Sanofi Neurology has a long ... family, supportive environment while also achieving results. The Strategic Account Manager (SAM) is responsible for developing and maintaining relationships with Key… more
- Bangor Savings Bank (Manchester, NH)
- FUNCTION: Reporting to the Regional Market Manager , the Branch Manager has leadership responsibility for all Consumer Banking Branch personnel across one or more ... include business development activities, goal setting and attainment and building bank advocacy networks. The BM actively manages the branch team and is accountable… more
- South Middlesex Opportunity Council (Lowell, MA)
- …assessment, service plan development, and referrals to community-based resources, advocacy , and assistance in obtaining benefits. + Conduct brief vocational ... as needed to recruit referrals to the MST program. + Routinely monitor customer satisfaction. + Identify job openings, provide assistance with all phases of job… more
- Harvard University (Cambridge, MA)
- …interpersonal skills, and the ability to work effectively in a fast-paced, customer -focused operations environment with multiple projects and priorities. + Must be ... Must be able to handle complex and confidential materials and information. + Customer service orientation, a bias for action, a high level of integrity, sensitivity… more
- State of Massachusetts (Revere, MA)
- …Department of Conservation and Recreation seeks applicants for the position of Program Manager V, Coastal District Manager , North Region. Note: Both resume and ... with managing all aspects of a geographically diverse district. The District Manager has functional oversight responsibility of workbeing done by bureau staff in… more
- Bangor Savings Bank (Derry, NH)
- …May assume responsibility for the Branch in the absence of the Branch Manager . ACCOUNTABILITIES Customer Experience: + Promotes a customer -centered culture ... FUNCTION: This position provides excellent customer service and a full range of banking...Development: + Assists in building and fostering external bank advocacy network by becoming involved in various civic/charitable organizations,… more
- SOS International LLC (Cambridge, MA)
- **Overview** SOSi is actively seeking a Case Manager to join us supporting our customer in our unhoused families shelter in Cambridge, Massachusetts. The Case ... Manager will be responsible for providing assessments, case management, and advocacy services. The case manager will work as part of a dynamic, innovative… more
- Beth Israel Lahey Health (Burlington, MA)
- …difference in people's lives.** We are seeking an experienced Critical Care Nurse Manager for our Coronary Care Unit (CCU)/Intensive Care Unit (ICU). The CCU/ICU is ... care. The CCU/ICU values and exhibits teamwork, collegiality, and advocacy for our patients and each other. Under the...Chief Nursing Officer (ACNO) and Nursing Directors, the Nurse Manager is responsible for day to day operations, practice… more
- RELX INC (Cambridge, MA)
- …create shared understanding towards our product opportunities, be data-driven in our advocacy for users, and deliver exceptional experiences. Starting as a nimble ... + Lead design workshops and deliver design-centric presentations with customer leadership teams and internal, cross-functional teams, solidifying strong partnerships… more
- SOS International LLC (Cambridge, MA)
- **Overview** SOSi is actively seeking a Site Operations Manager to support our customer 's mission to provide facilities, care, and services at Overflow Emergency ... integration of all program components of the shelter: case management and advocacy for guests, education & training programs, and follow-up stabilization services to… more
- Lactalis American Group Inc. (Bedford, NH)
- Senior Manager , Sustainable Agriculture Bedford, NH (http://maps.google.com/maps?q=6+Bedford+Farms+Drive+Bedford+NH+USA+03110) Description Lactalis USA is currently ... From your PASSION to ours Lactalis USA (LUSA) is seeking aSenior Manager , Sustainable Agriculture, to drive sustainability initiatives across our supply chain. This… more
- HD Supply (Nashua, NH)
- …your career, and grow with a company that values innovation, teamwork, and customer satisfaction. We're seeking to build a pipeline of talented team players who ... and acquiring new customers to expand and diversify the customer base. + Develops and implements plans to expand...to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the… more
- Novo Nordisk (Lowell, MA)
- …office strategy and marketing execution teams and our field based teams focusing on customer engagements and execution of our strategy. As one of the Novo Nordisk ... Novo Nordisk as a leader in obesity care, understanding the local market and customer needs and positioning Novo Nordisks product and services to improve care of… more
- Novo Nordisk (Revere, MA)
- …in purchasing, prescribing, and formulary decisions. Additionally, this position assesses customer needs and recommends the most suitable Novo Nordisk products and ... nurses, and other key stakeholders within targeted accounts and community advocacy partners. The Ecosystem Portfolio Specialist must work collaboratively with all… more
- Harvard University (Cambridge, MA)
- …skills, and the ability to work effectively in a fast-paced, customer -focused operations environment with multiple projects and priorities. + Professional demeanor, ... appearance and customer service experience are essential. Must have strong organizational skills working in a team environment with a proven ability to follow up… more
- Sanofi Group (Cambridge, MA)
- …MA **About the Job** We are seeking a dedicated and solution-focused Case Manager to join our newly created in-house Patient Support Services (PSS) Program. The ... tasks efficiently. As a Dermatology, Respiratory, and Gastroenterology Case Manager , you will work collaboratively with cross-functional partners, external hub… more
- Sanofi Group (Cambridge, MA)
- …learning experiences and development to our key stakeholders, many of which are customer facing and both office and field-based personnel in the areas of case ... branded and unbranded patient education, co-pay assistance, field reimbursement and advocacy chapter event management. The PSS training team applies their learning… more
- Beth Israel Lahey Health (Newburyport, MA)
- …real time concerns using service recovery. Escalate as needed to the area manager (s). + Ability to address difficult, awkward situations with tact and diplomacy. + ... grievance data on a routine basis. Work with the Manager , Patient Experience to identify systems related problems through...concerns to the appropriate care team member(s). + Lead Customer service training for staff ad hoc. + Participate… more