- Cleo (Salt Lake City, UT)
- …systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows align with ... operational goals. + Lead business process mapping and gap analysis to ensure...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more
- Zoom (Salt Lake City, UT)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Robert Half-Robert Half Corporate (Salt Lake City, UT)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- Coinbase (Salt Lake City, UT)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- PagerDuty (Salt Lake City, UT)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Humana (Salt Lake City, UT)
- …engineering, and business functions. + Deliver Results: Ensure all product decisions lead to measurable improvements in engagement, retention , and Star Ratings. ... incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for shaping the… more
- Grant Thornton (Salt Lake City, UT)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- L3Harris (Salt Lake City, UT)
- …sea and cyber domains in the interest of national security. Job Title : Lead , Trade Compliance, Empowered Official Job Code : 29295 Job Location: Salt Lake City, ... 9/80 Schedule, every other Friday off L3Harris Technologies is actively seeking a Lead Trade Compliance, Empowered Official to join our Maritime Sector team. Job… more
- R1 RCM (Salt Lake City, UT)
- …engagement and reference ability. **Key Responsibilities** **Leadership & Strategy** + Lead site-based consulting teams aligned to the managed software delivery ... to drive adoption of best practices + Build trusted relationships with customer stakeholders to drive engagement and reference ability. + Ensure proactive issue… more
- NTT America, Inc. (Salt Lake City, UT)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Salt Lake City, UT)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Qualtrics (Provo, UT)
- …and leading teams, solving complex business problems and ensuring delivery of top-tier customer management. You will lead a team of Managers and Individual ... join our team and have a huge impact on customer adoption, maturity, and retention . **How You'll...products or services. **Things You'll Do** + Grow and lead a team of Leaders and Technical Customer… more
- SHI (Salt Lake City, UT)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Confluent (Salt Lake City, UT)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Trellix (Salt Lake City, UT)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Brivo (Lehi, UT)
- …for customers to expand their use of Brivo products + Execute proactive retention strategies to ensure long-term customer loyalty and satisfaction, such as ... Summary As a Customer Success Manager, you will play a pivotal...conducting regular business reviews + Lead project management for new account roll-outs and guide… more
- Lucid Software (Salt Lake City, UT)
- …Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. The Customer Success Team at Lucid Software plays a central role in helping our most ... the adoption of Lucid's products. As a Sr. Cloud Customer Success Manager (CSM) you will go beyond traditional...serve as the cloud adoption expert, driving expansion and retention by helping customers optimize their cloud environments, streamline… more
