- IBM (Austin, TX)
- …reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will ... provide technical support assistance to customers using problem...and service units to provide seamless problem resolution that lead to delightful client perceptions, utilizing technical … more
- Oracle (Austin, TX)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or… more
- Oracle (Austin, TX)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Cisco (Austin, TX)
- …Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations ... + Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. + Provide thought… more
- Oracle (Austin, TX)
- …be able to troubleshoot complex technical issues and find creative solutions. ** Technical support :** You'll facilitate technical support to clients, ... serving as a liaison to the offshore technical team or product support . **Sales...needs and changes. + Customer relationship building and can lead technical discussions and present solutions effectively.… more
- Proofpoint (Austin, TX)
- …needed. + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution, ... About Us: We are the leader in human-centric cybersecurity. Half a million customers,...experience. **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic… more
- Oracle (Austin, TX)
- …escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary ... Principal Support Engineer, you will offer strategic technical support to assure the highest level...Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to… more
- MongoDB (Austin, TX)
- …role is for you! **Candidate Profile** Required + 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling ... covering the Americas, EMEA, and APAC regions. We are looking for a transformational leader to join the MongoDB Technical Services team, leading regional teams… more
- Oracle (Austin, TX)
- …be able to troubleshoot complex technical issues and find creative solutions. ** Technical support :** You'll facilitate technical support to clients, ... understanding of SaaS functionality, processes, and capabilities The tech lead is accountable for all technical scope...serving as a liaison to the offshore technical team or product support . **Sales… more
- Red Hat (Austin, TX)
- …that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other ... documentation + Collaborate with engineering, R&D, product management, and technical support teams + Rapidly learn and...ideas, no matter their title or tenure. We're a leader in open source because of our open and… more
- Oracle (Austin, TX)
- …You will assign and monitor work of systems analysis and program staff, providing technical support and direction. You will collaborate closely with partners in ... team that understands our business and its objectives, to lead us through planning and designing technical ...experience collaborating in hybrid teams. You are a self-starter technical leader with a shown ability to… more
- Oracle (Austin, TX)
- …You will assign and monitor work of systems analysis and program staff, providing technical support and direction. You will collaborate closely with partners in ... team that understands our business and its objectives, to lead us through planning and designing technical ...experience collaborating in hybrid teams. You are a self-starter technical leader with a shown ability to… more
- Confluent (Austin, TX)
- …in advancing their knowledge & abilities on their own, while also helping Technical Support Engineers and Professional Services teams better serve your ... dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What...different perspectives. And we make space for everyone to lead , grow, and challenge what's possible. We're proud to… more
- Red Hat (Austin, TX)
- …on their behalf + Collaborate with engineering, R&D, product management, and technical support teams + Create documentation regarding customer issues and ... What You Will Bring + Prior experience in technical support , engineering, operations, or quality assurance...ideas, no matter their title or tenure. We're a leader in open source because of our open and… more
- Oracle (Austin, TX)
- …You will assign and monitor work of systems analysis and program staff, providing technical support and direction. You will collaborate closely with our ... you will be working across multiple functional teams and lead us through planning and designing technical ...experience collaborating in hybrid teams. You are a self-starter technical leader with a shown ability to… more
- Oracle (Austin, TX)
- …You will assign and monitor work of systems analysis and program staff, providing technical support and direction. You will collaborate closely with partners in ... team that understands our business and its objectives, to lead us through planning and designing technical ...experience collaborating in hybrid teams. You are a self-starter technical leader with a shown ability to… more
- Oracle (Austin, TX)
- …and best practice commissioning). + Internal maintenance teams (for ongoing technical support , upgrades, system health, and escalation procedures). + ... the Director, Physical Security Products & Services, you will lead the technical roadmap, policies, education, and...Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to… more
- Capital One (Austin, TX)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...solutions; a systems thinker + Experience as a TPM leader to grow and develop a team of TPMs,… more
- Google (Austin, TX)
- …Set and communicate priorities that support organizational goals to deliver premier technical support for Google Cloud customers. + Provide 24/7 global ... Technical Solutions Developing Manager, Google Cloud _corporate_fare_ Google...will own important customer issues in addition to providing support to our other support teams. You… more
- System One (Austin, TX)
- …Effects, etc. + Support Corporate Executive level events by providing in-room technical support , video call monitoring, and live streaming. + Basic setup ... Technical Production Technician **Employment Type:** Full Time **Date...dynamic and social culture. Continuously pushing boundaries with the support of a highly skilled dynamic workforce. We pride… more