- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Austin, TX)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Lumen (Austin, TX)
- …We're seeking a **Sr. Lead Product Manager , AI, Agentic Capabilities & Customer Experience ** to define and execute the strategy for bringing **advanced and ... role is about building the next generation of digital service, moving the customer experience from **interaction-first to resolution-first** , by leveraging **AI… more
- Coinbase (Austin, TX)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- SHI (Austin, TX)
- …for an experienced senior product marketing manager to drive awareness and customer experience for its Cloud and Data Center Solutions. This "hands-on" role ... with market knowledge and targeted content. + Conducting Voice of the Customer activities and collaborating with SHI's Cloud and Data Center solutions, services,… more
- Bridgestone Americas (Austin, TX)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Capital One (Austin, TX)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Austin, TX)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Austin, TX)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Airtable (Austin, TX)
- …applications that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range of ... quarter over quarter. What you'll do As a Scaled Customer Success Manager , you will be responsible...+ You have 4+ years of direct client management experience , ideally in a Customer Success, Account… more
- UKG (Austin, TX)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- UKG (Austin, TX)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- Oracle (Austin, TX)
- **Job Description** The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective ... and EBR/QBRs with senior leaders. + Data analysis and customer journey mapping experience . + Ability to...+ Data analysis and customer journey mapping experience . + Ability to exercise discretion in prioritizing risks/issues,… more
- ISC2 (Austin, TX)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Proofpoint (Austin, TX)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to-day** + Guide customers through each phase of their ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer,… more
- HUB International (Austin, TX)
- **Job Title:** Customer Service Manager **Location:** Austin, Texas **Department:** Operations **Reports To:** Director of Operations **Compensation:** ... that values integrity, innovation, and service excellence. **Position Summary:** The Customer Service Manager plays a critical leadership role within… more
- Enverus (Austin, TX)
- Customer Success Manager , Power & Renewables...words, you MUST have a strong motor! + Proven experience managing a customer life cycle/sales process. ... sustainable tomorrow. We will be seeking a highly driven Customer Success Manager to join our Sales...+ Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables… more
- Oshkosh Corporation (Austin, TX)
- …accessories-can be found all over the world.** **JOB SUMMARY** The Relationship Manager 's primary responsibilities are to, within JLG's & JerrDan's ("JLG") captive ... JLG Sales personnel on financing solutions and mitigating risk associated with customer financing through effective structuring of customer finance transactions… more
- Google (Austin, TX)
- Customer Engineer Process and Systems Manager , Google Cloud _corporate_fare_ Google _place_ Cambridge, MA, USA; Atlanta, GA, USA; +9 more; +8 more **Advanced** ... Experience owning outcomes and decision making, solving ambiguous problems...functional domains and geographies. **About the job** As a Customer Engineering Process and Systems Manager , you… more
- SchooLinks (Austin, TX)
- The Customer Marketing Campaign Manager drives engagement, retention, and growth among existing customers through strategic, data-driven marketing initiatives. ... This role owns the overall customer pipeline generation number, ensuring that campaigns directly contribute...wait for a designer to help you + Hands-on experience with marketing automation tools (HubSpot, Salesforce, Webflow, etc.)… more