- Intuit (Mountain View, CA)
- …and Mailchimp. This role requires a strategic, analytical thought leader to steer our Voice of Customer (VoC) program, which measures trends in customer ... how we can improve quality of insights while reducing burden on the customer + Lead high visibility, complex projects - design learning plans and synthesize… more
- Google (Mountain View, CA)
- Senior Staff Software Engineer, ML Data Quality Infrastructure _corporate_fare_ Google _place_ Mountain View, CA, USA **Advanced** Experience owning outcomes and ... Speech/audio (eg, technology duplicating and responding to the human voice ), reinforcement learning (eg, sequential decision making), ML infrastructure, or… more
- Intuit (Mountain View, CA)
- **Overview** Join Intuit's Customer Success Data Science Team as a Staff Data Scientist supporting TurboTax Full Service, one of Intuit's fastest-growing ... high customer satisfaction and resolution. + Lead efforts to connect Voice of Customer data (surveys, call/chat feedback, behavioral signals) to operational… more
- PVH Corp. (Livermore, CA)
- …to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards **.** The Lead Associate also performs a variety of operational ... business results + Support corporate standards and expectations + Participate in staff meetings, as needed + Articulates Corporate business goals within the store.… more
- MongoDB (San Francisco, CA)
- …around platform investments 12-18 months ahead of market demand + Champion the Customer & Innovation: Act as the voice of customers building mission-critical ... This team operates at the intersection of infrastructure innovation and customer impact-building the foundational platform capabilities that will define how… more
- Amazon (Mountain View, CA)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to...to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging… more
- General Motors (Mountain View, CA)
- …intuitive experiences that differentiate in market. + Track record of representing the " voice of the customer " in shaping domain strategy and influencing design ... future of transportation on a global scale. As a Staff Product Manager for OnStar Services, you will lead...growth mindset, and the ability to influence at the senior executive level. **What You'll Do** + Own the… more
- Amazon (San Jose, CA)
- …engagement, retention, and satisfaction across diverse user groups. - Serve as the voice of the customer and represent diverse household needs in technical ... Description We are seeking a Senior Product Manager - Tech to lead the...conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and… more
- Stanford Health Care (Newark, CA)
- …+ Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution + Work with and mentor ... center technologies, directly benefitting operations, and enhancing patient & customer experience while ensuring seamless integration across various communication...junior staff members to document workflows + Assist … more
- Gilead Sciences, Inc. (Foster City, CA)
- …Illustrates contextual insight to ensures IT development supports revenue growth, compliance, and customer outcomes + Presents Voice of the Business by capturing ... the business needs + Proven inspiring and influencing skills applicable to both customer and internal audiences, including senior leadership + Good financial… more
- Gilead Sciences, Inc. (Foster City, CA)
- …Illustrates contextual insight to ensures IT development supports revenue growth, compliance, and customer outcomes + Presents Voice of the Business by capturing ... system priorities. Engages and collaborates with business leadership team members, senior business stakeholders and business process owners to cultivate technology… more
- Stryker (Fremont, CA)
- …as deemed appropriate to gather information on clinical study performance, strategy, and voice of customer . + Co-leads and manages Project Investment Board (PIB) ... delivery of business objectives. Ensure deployment of competency development strategies for staff across the PMO. + Advances Stakeholder strategies to ensure strong… more