- Vaco (Atlanta, GA)
- …Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers ... from our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to… more
- Frontdoor (Atlanta, GA)
- …access with minimum 4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: + Highly skilled in mathematics ... Effective communication skills Essential Functions: + Ability to be on video call as required during working hours. **Other/State Specific** _This role pays between… more
- Aaron's Inc (Atlanta, GA)
- …, you will play a critical role in our fast-paced, goal-oriented virtual call center . This work-from-home position focuses on providing excellent customer ... **Customer Retention Agent (Virtual)** The hourly range for this role...years of phone experience in a customer service or call center environment (preferred) + Collections experience… more
- NCR VOYIX (Atlanta, GA)
- …of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support ... our customers' technology systems. Our customers are at the center of everything we do. Our mission is to...favorite around the corner. Job Description: SAS L1 Support Agent Location: Georgia, Virtual Requirements: Ability to obtain a… more
- Prime Therapeutics (Atlanta, GA)
- …demeanor and empathy + Ability to multitask + Detail oriented **Preferred Qualifications** + Call center experience + Call center experience in ... we make. **Job Posting Title** Bilingual Spanish Customer Service Agent - Starting at $18.50/hour - Remote **Job Description**...will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming… more
- Chick-fil-A (Atlanta, GA)
- …Systems; Business, Marketing Degree, or related field + 0-2+ years Help Desk/ Call Center experience + Customer service experience + Hospitality and/or ... it easy with care, Support Now is the place for you. The Agent , Support Now-Grand Opening/International is responsible for providing support for all technologies for… more
- Chick-fil-A (Atlanta, GA)
- …Bachelor's Degree in business or other related fields + 0-2+ years Help Desk/ Call Center experience + Customer Service experience + Hospitality and/or ... Chick-fil-A restaurant experience, a plus + Fluent in English and Spanish + KCS Certified Minimum Years of Experience 0 Travel Requirements 10% Required Level of Education Associate's Degree Preferred Level of Education Bachelor's Degree Job FunctionHelp Desk… more
- State of Georgia (Fulton County, GA)
- …to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent productivity, and abandonment ... Contact Center Analyst - State Based Exchange Georgia -...Up for Job Alerts Under broad supervision, the Contact Center Analyst is responsible for collecting, analyzing, and interpreting… more
- NCR Atleos (Atlanta, GA)
- …improvement in processes, technology, and service delivery. Develop monthly, quarterly, and annual call center goals and action plans. + **Innovation** : Stay ... + Advanced degree (MBA or equivalent) preferred. + Certified Call Center Manager (eg CCCM) or equivalent...management and regulatory bodies. + **Personal Attributes:** + Change agent who courageously stands up and takes action, shows… more
- Cardinal Health (Atlanta, GA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...Role:** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of… more
- State of Georgia (Fulton County, GA)
- …man-made and natural emergencies. In addition, GEMA/HS employees are on 24-hour call statewide to assist local authorities when disaster strikes. The HSC will ... and information to the Georgia Information Sharing and Analysis Center (GISAC). Participating in the planning and coordination of...be sworn in as a Homeland Security Task Force Agent and must maintain this Agent status… more
- Fiserv (Alpharetta, GA)
- …Partner Solutions programs including account related service support of newly signed agent partners. You are a quota-carrying, generator of sales revenue through the ... to have:** + 7+ years of experience working with agent networks or Independent Sales Organizations. + 2+ years...be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
- Verint Systems, Inc. (Atlanta, GA)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, adhoc) which as requested by customers and… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Sharecare (Atlanta, GA)
- …or disease conditions. The Certified Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...sessions a plus + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Fiserv (Atlanta, GA)
- …growth opportunities through upselling, cross selling and direct sales support of agent and ISO partners within the CardConnect channel, primarily aimed at achieving ... be conducted in person or through a secure video call . We won't ask you for sensitive information nor...scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center… more
- Aimbridge Hospitality (Atlanta, GA)
- …Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check room rate ... associates are following and maintaining Aimbridge Hospitality standards (ie answering phones call -backs to guests guest request log). + Have knowledge of and assist… more
- Rocket Software (Atlanta, GA)
- …Client Usage + IMS: KIPGBL*, ATF Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA Tracking, and SNMP ... If you need special assistance or an accommodation while seeking employment, please call : ### or send an email to ###@rocketsoftware.com. We will make a… more
- Sharecare (Atlanta, GA)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more