- Everon (Atlanta, GA)
- …the necessary truck stock/inventory (equipment and tools). + Organizes and utilizes technical resources, information, material, and support to ensure efficient ... and teach others. + Provides reliable, high quality customer support . + Provides customer instruction on system operation and...of High School Diploma/Vocational Training. + Must have three ( 3 ) or more years of experience. + Must have… more
- Dentons US LLP (Atlanta, GA)
- …objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage calls where Enterprise Applications ... as technical SME in a 24 x 7 global support environment. + Expert understanding of SQL Clustering/High-Availability Implementations. + Expert understanding… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- US Courts (Atlanta, GA)
- …coordination, and vendor oversight. Ensure reliable day-to-day operation of courtroom technologies; provide Tier 3 technical support and troubleshooting ... Atlanta Division, has an opening for a courtroom technology specialist to support and lead the design, implementation, and maintenance of courtroom audio-visual (AV)… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- GovCIO (Atlanta, GA)
- …seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans. to provide first- ... tier technical support to Veterans and VA providers....tier technical support to Veterans and VA providers. This role focuses...3 (Sat) **WHAT YOU'LL BE DOING** As a Tier 1, you will have a strong passion for… more
- Intuit (Atlanta, GA)
- …that directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join ... and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product...**5+ years of leadership experience** , with at least 3 years managing high-performing technical teams. +… more
- M. C. Dean (Atlanta, GA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming ... analyze all interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical Specialists Using… more
- Humana (Atlanta, GA)
- …in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical systems. ... part of our caring community and help us put health first** The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
- Oracle (Atlanta, GA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Zodiac Pool Systems (Atlanta, GA)
- …guidelines. Responsible for completing Tier 1 level product training, in support of pool owner customers with technical product inquiries. Responsible for ... Technical & Warranty Support Rep I... Technical & Warranty Support Rep I Customer Service Atlanta, Georgia Apply...& long-term disability + 401(K) matching (100% of first 3 % contributed, 50% of the next 2%) + Health… more
- Optiv (Atlanta, GA)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- Capital One (Atlanta, GA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
- Capital One (Atlanta, GA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... these same needs going forward. We are seeking top tier talent to join our pioneering team and propel...technical documentation for software solutions + At least 3 years of experience with Markdown and Git ****… more
- Capital One (Atlanta, GA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
- Verint Systems, Inc. (Atlanta, GA)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3 , and product house escalation teams, and ... www.verint.com. **Overview of Job Function:** The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with… more
- Oracle (Atlanta, GA)
- …Description** Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top- tier enterprises around the world. Our cloud offers unmatched ... to include dedicated, hybrid, and multicloud, edge computing, and more. At the Technical Strategy and Oversight (TSO) organization, our mission is to support … more
- M. C. Dean (Atlanta, GA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming ... interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical... support to level I and II Electronics Technical Specialists + Using 60% or 90% designs to… more
- Oracle (Atlanta, GA)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Atlanta, GA)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
