- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Veterans Affairs, Veterans Health Administration (Fredericksburg, VA)
- …as a Patient Representative /Advocate. Qualifying specialized experience includes providing customer service to patients; assisting patients and staff with ... Patient Representative /Advocate. Qualifying specialized experience includes providing customer service to patients and staff with...Decisions on requests for RA are made on a case -by- case basis. If you meet the minimum… more
- Travelers Insurance Company (Stafford, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Travelers Insurance Company (Woodbridge, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- CACI International (Chantilly, VA)
- …Fulfillment and Service Catalog processes to meet evolving business and customer needs * Develop and maintain procedures, work instructions, and templates to ... Service Catalog/Request Fulfillment Management - Requirements Analyst Job...fulfillment of requests * Take corrective action based on customer feedback or dissatisfaction; ensure similar case … more
- National Reconnaissance Office (NRO) (Chantilly, VA)
- …responsibilities of the position may require NRO Contracting Officer Technical Representative (COTR) qualification within NRO policy-defined timelines. This is a ... on engineering, architecture or scientific problems, programs, and functions to a broad customer base + Develop and modify analytic models and methods to meet the… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the County and Department in a professional manner and with a high level of customer service ; + Provides information or directions to callers, police, fire & ... Retirement Plan, with retirement eligibility after 25 years of service . All applicants must have the ability to: +...Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). Physical Demands The physical demands ... Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.… more
- Genesis Healthcare (Waldorf, MD)
- …children at home and in school. With over 38 years of trusted service , our reach spans skilled nursing centers, assisted and independent living facilities, ... This position also assists in ensuring coordination of services are successful, customer relations are following the highest standard, and referral sources have… more
- US Marine Corps (Quantico, VA)
- …positions and conducts any required bargaining with union officials. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and ... are appropriately discussed at the management level. Designated as MCCS representative for employee and labor management relations matters with higher Headquarters… more
- Sevita (Annandale, VA)
- … case managers; greets family members and other visitors; implements Sevita Customer Service Standards. 5. Reporting: Reports any instance of alleged abuse ... programs. + Key Responsibilities: + Deliver support per individual service /program plans, including socialization, health maintenance, medication administration, skill/behavioral… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …understanding of project scope. Assess and recommend an ideal resource acquisition service based on the Sponsor's Deployed Service model. Collaborate with ... throughout an acquisition lifecycle, to include Contracting Officer's Technical Representative (COTR) and Contracting Officer (CO) teams, and other Government… more
- Fresenius Medical Center (Fairfax, VA)
- …policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality ... Facility staff on care of residents. + Coordinates with Fresenius Home Therapy Case Manager for care of residents. + Performs additional duties as assigned.… more
- Fresenius Medical Center (Clinton, MD)
- …including ability to teach, strong organizational skills, excellent communication, customer service , relationship development, results orientation, team building ... in provision of Pre-ESRD education as appropriate. + When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies… more