- Black & Veatch (Tampa, FL)
- …deliver and drive sales on Utility Transformation projects primarily focused on Customer Experience , Customer Service and Billing, Advanced Metering ... + Master's Degree + 7 years of experience focused on Utility Customer Experience , Customer Service and Billing, AMI, and Operational Technologies… more
- Glory Global Solutions (St. Petersburg, FL)
- …goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience . We offer peace of mind. We enable ... will be empowered to:* Directly manage all aspects of customer service and care with our clients...experience is preferred* 3-5 years of technical field service repair experience preferred, ie aviation, medical… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …**Required Skills:** **- At least 5+ years of demonstrated Technical Knowledge and experience in Continual Service Improvement and IT Service Management.** ... ability to develop, maintain and report on project plans and schedules.** **- Demonstrated experience in using Service Now and Azure DevOps.** **- Excellent oral… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …that covers all elements of technical delivery to measure and provide insights into customer experience - Implement best practices for the Enterprise to include ... Skills:** - 8 years+ of progressive technical implementation, team leadership, and customer relationship experience - Skilled in utilizing best practice… more
- General Dynamics Information Technology (Tampa, FL)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Information Technology (IT), Service Desk (Inactive) ... appropriate and be able to manage one or more customer service or service desk...+ Required Experience : 1+ years of related experience Systems Administration on Service Desk +… more
- General Dynamics Information Technology (Tampa, FL)
- …Business Development **Skills:** Business Strategy Analysis,New Business Development,Presenting to Groups ** Experience :** 10 + years of related experience **US ... Citizenship Required:** Yes **Job Description:** GDIT is seeking a J2/Senior Service Intelligence Business Developer to support the Defense Intelligence business… more
- The MITRE Corporation (Tampa, FL)
- …journey maps, service blueprints. + Ability to create visualizations. + Experience leading projects and teams. + Ability to work with ambiguity and with ... fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation . We're making a difference every day-working for a safer, healthier,… more
- Bank of America (Tampa, FL)
- …understand technology development, transformation and change management at scale, a strong customer service mindset and an ability to leverage data to manage ... improve fraud detection while also improving employee and client experience . We are looking for an experienced strategic leader...Shared Services to prioritize and drive all change and transformation across CP * Lead a team of "theme"… more
- MUFG (Tampa, FL)
- …skills are required. + Self-starter with strong teamwork abilities and customer service skills are required. + Experience working in a Scrum methodology ... Technology organization to be 'fit for growth' to meet future acquisition, customer growth, and product needs; drive a step-change reduction in technology operating… more
- H&R Block (Palm Harbor, FL)
- …daily huddles and communicate essential information to office associates **Your Expertise** + Prior experience working in customer service or similar role + ... business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end...accountable to Service Standards execution and client service experience , with escalation to the Multi-Unit… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …joining our team to shape and guide organizational change. Whether IT Service Management, program development, or customer engagement, this widely integrated ... Systems Engineering **Skills:** IT Processes,Organizational Change Management,Organizational Culture Change ** Experience :** 15 + years of related experience **US… more
- Deloitte (Tampa, FL)
- …Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- MetLife (Tampa, FL)
- …within 90 days of date of hire Preferred: * Bachelor's degree * 5+ years related customer service experience * Proficient in MS Excel and Salesforce * Proven ... Group Operations has a keen focus on delivering exceptional customer service to our group benefit customers....all concerns * Request and analyze reports related to customer plan experience as well as broker… more
- Deloitte (Tampa, FL)
- …Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Solutions provided to USCENTCOM through management of Tier 1 and 2 Technicians managing customer experience through the lifecycle of an IT Request or Incident ... networks. Provide CITS Program Management Office with data points on customer service operations and capabilities. **Additional Responsibilities:** - Directly… more
- Deloitte (Tampa, FL)
- …confirm priorities and develop strategies to drive value to the business and customer experience . + Participating in the development and presentation of ... What we do Operations and Technology Transformation delivers market leading expertise and industry depth...energy landscape. Building on more than 175 years of service , our US Power, Utilities & Renewables practice helps… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Trust/Other Required:** None **Job Family:** Information Systems Management **Skills:** Customer Service ,IT Service Management (ITSM),Operations Management, ... senior leadership and conducting ad hoc high-level briefings to scheduled audience. * Experience with IT Service Management (ITSM). * Experience with… more
- Northrop Grumman (Tampa, FL)
- …of Defense Instruction 1322.29 .The NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through an ... and training specifically focused on NG leadership principles, company history, customer /stakeholder engagement, product and service overview, and core job… more
- Jabil (St. Petersburg, FL)
- …Strong customer focus, with a commitment to understanding and meeting customer needs and delivering exceptional service . + Adaptability: Ability to thrive ... engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide,… more
- H&R Block (Holiday, FL)
- …to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ... ambitions, faster transformation , and extraordinary results. It's an exciting time to...three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership… more