- Capital One (Annapolis, MD)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Annapolis, MD)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Annapolis, MD)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Annapolis, MD)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Robert Half-Robert Half Corporate (Washington, DC)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- The ODP Corporation (Prince Frederick, MD)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- Koniag Government Services (Washington, DC)
- **Koniag Professional Services,** a Koniag Government Services company, is seeking a Product Lead to support KPS and our government customer in Washington, DC. ... paid time off, and more. Koniag Professional Services is seeking an experienced Product Lead to manage and enhance the My Peers online community platform. The ideal… more
- PagerDuty (Annapolis, MD)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …campaigns to improve activation, engagement, and retention . + **Build and lead the Customer & Lifecycle Marketing function** -defining vision, KPIs, and ... to design and scale programs that deepen engagement, drive retention , and maximize customer lifetime value. The...maximize customer lifetime value. The **Manager** **, Customer & Lifecycle Marketing** will lead the… more
- The Gathering Spot (Washington, DC)
- Community Experience Lead About The Gathering Spot The Gathering Spot is a premier private membership club designed for ambitious professionals, creatives, and ... Opportunity We're seeking an exceptionally warm, service-driven, and community-minded Community Experience Lead to be the face of the member experience. As the… more
- Oracle (Annapolis, MD)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- NTT America, Inc. (Annapolis, MD)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Annapolis, MD)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Qualtrics (Washington, DC)
- …and leading teams, solving complex business problems and ensuring delivery of top-tier customer management. You will lead a team of Managers and Individual ... join our team and have a huge impact on customer adoption, maturity, and retention . **How You'll...products or services. **Things You'll Do** + Grow and lead a team of Leaders and Technical Customer… more
- Kyndryl (Annapolis, MD)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead Federal - Civilian accounts, but you'll also be… more
- SHI (Annapolis, MD)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Annapolis, MD)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Annapolis, MD)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …is responsible for building, testing, and executing email programs that drive engagement, lead conversion, and customer retention across Matterport's B2B ... and automated email campaigns to support acquisition, nurture, and retention initiatives. + Implement audience segmentation, tokenization, and dynamic content… more
- Fedcap (Washington, DC)
- …+ Conduct employer satisfaction check-ins and respond promptly to issues impacting customer retention or performance. + Collaborate with Case Managers to ... Success in this role requires both strategic market insight and empathetic customer coaching, bridging the gap between business needs and human potential. What… more