- Datavant (Annapolis, MD)
- … experience programs. **Qualifications:** + 10+ years of experience in End User Services , IT Service Delivery, Desktop Operations, or similar technical ... + Provide strategic leadership and operational oversight for all end - user services functions, including desktop operations, onsite support, service … more
- Capital One (Annapolis, MD)
- Director , Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role**… more
- Highmark Health (Annapolis, MD)
- …and other staff members. Promotes the proliferation of a data driven organization in end - user processes and the integration of applications; as well as the ... driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end -users and external… more
- Cengage Group (Washington, DC)
- …the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Danaher Corporation (Washington, DC)
- …configurations, business processes and reporting + Understand Shared Services environment and technology automation including manager/employee self- service ... Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Human Resources Business Operation, manages Workday Human Capital… more
- Ankura (Washington, DC)
- …LLC is an independent global expert services and advisory firm that delivers services and end -to- end solutions to help clients at critical inflection ... variety of industries, ranging from consumer goods to financial services , and have been involved in some of the...Role Overview The Trust and Mass Torts Senior Managing Director role is an executive level position that sells,… more
- Oracle (Annapolis, MD)
- …+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user , service rep, service ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...lead a high-performing product team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer… more
- Lumen (Annapolis, MD)
- … architecture + Experience in building systems through API communication to facilitate end -to- end service workflows, in highly scalable fashion, across ... + Manage a team to decompose Platform and Product requirements into Features and User Stories which define acceptance criteria and work alongside the team to ensure… more
- Oracle (Annapolis, MD)
- …the customer experience across all support functions, which includes major incidents, end - user experience, release management, and system upgrades. + Handle ... **Job Description** Oracle Health Government Services seeks a skilled Customer Support Lead to...+ Detailed oriented, process driven methodology to deliver optimal end - user experience. + Effective team leadership, coaching,… more
- Immigration and Customs Enforcement (District Of Columbia, DC)
- …Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, Health Information and Technology Unit (HITU), Information Management ... Section (IMS), Health Application Services Office (HASO). This is a non-supervisory role. This...implementation of training plans, the creation and updating of end - user guides, and assist in monitoring compliance… more
- Immigration and Customs Enforcement (Washington, DC)
- …by project approval processes, and as requested by chain of command. Design front- end user interfaces, back- end data storage systems, business logic, ... times of critical needs within the agency. Proficiency with front- end user interface and user ...Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director… more
- Verint Systems, Inc. (Annapolis, MD)
- …IT team and their Integrators to ensure long-term success for both the End -Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical ... methodology and by coordinating FSS resources in Sales, Professional Services , Product House and Support. **Principal Duties and Essential Responsibilities:**… more
- Oracle (Annapolis, MD)
- …counter-surveillance solutions for a complex and global security environment. Reporting to the Director , Physical Security Products & Services , you will lead the ... closely with security operations, engineering, data center operations, and end - user groups. **Responsibilities** **Product & Program Ownership** +… more
- Serco (Washington, DC)
- …in In- Service SSBN (PMS 396) and you will assist and advise the Director of Submarine In- Service Logistics Management and Product Support (SEA 07L). Bring ... Monitor, document, and track Configuration Status Accounting (CSA) and logistics in- service submarine platforms metrics, processes, and procedures. + Participate and… more
- Keeper Security, Inc. (Washington, DC)
- …globally with zero-trust privileged access management. Keeper's intuitive solutions are built with end -to- end encryption to protect every user , on every ... Role The Channel Account Manager, Federal System Integrators will report to our Director of Global Channel Account Management carrying a primary focus on building… more
- Teradata (Annapolis, MD)
- …of the future, today. The Teradata Vantage architecture is cloud native, delivered as-a- service , and built on an open ecosystem. These design features make Vantage ... (EPM) solutions, specifically focusing on Enterprise Planning and Budgeting Cloud Service (EPBCS) and Enterprise Data Management Cloud Service (EDMCS).… more
- Lumen (Annapolis, MD)
- …full customer lifecycle for Voice, UCC, CCS, SaaS, and CaaS services , including business development, sales, upselling, cross-selling, migration, and retention. This ... systems, addressing integration challenges, data security, network readiness, and user training. + Accretive Sales: Contribute to revenue growth through… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Conference Administrator** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Washington **Position ... in the request lifecycle. o Liaison between the OVW Director and Grant Program Specialists to ensure that all...our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive… more
- Noble Supply & Logistics (Washington, DC)
- …establishing, and maintaining sales opportunities including account management and end - user relationships with assigned agencies and departments. This ... as a geographic strategy with direct input from the Director of Federal and SLED Sales. This Federal Sales...for future bids and contract quotations for equipment and services provided by the company + Travel to client… more