- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure ... application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be… more
- Synergy ECP (Annapolis, MD)
- …support implementation, troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... FSP level clearance with the Maryland customer. Certified Technology Specialist (CTS), CTS-Installation, CTS-Design certification is desired. The following skills… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more