- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... national security and provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help contribute to our success.… more
- GovCIO (Annapolis, MD)
- …able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer ... or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of… more
- Koniag Government Services (Washington, DC)
- … Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop, laptop, and tablet computers, peripherals, and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in… more
- Jovian Concepts, Inc. (Annapolis, MD)
- …for all of the client\/server\/storage\/network devices, mobile devices, etc.<\/span><\/span><\/span><\/span> <\/li>\n + Provides Tier 1 ( Help Desk ) and ... for implementation, troubleshooting and maintenance of IT systems.<\/span><\/span><\/span><\/span> <\/span><\/li>\n + Provide Tier 1 ( Help Desk ) problem… more
- Jovian Concepts, Inc. (Annapolis, MD)
- …monitoring and problem resolution for all of the client\/server\/storage\/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier ... DoD 8570; Security + CE is required.<\/span><\/span><\/span> <\/li>\n + One ( 1 ) year experience in Enterprise IT systems and projects.<\/span><\/span> \x26nbsp;… more
- Synergy ECP (Annapolis, MD)
- …support implementation, troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis ... and resolution of problems. + Manage the daily operation and configuration activities of AV/MM systems. + Provide assistance to users in accessing and using AV/MM systems. + Design a wide variety of AV/MM solutions including multi-level security VTC/PC… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington, DC**... 1 -3 years of experience in an IT Service Desk , Help Desk , or Customer Support ... and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- GovCIO (Washington, DC)
- …referral to this job (https://careers-govcio.icims.com/jobs/7149/it-support- help - desk -specialist-%28junior%29/job?mode=apply&apply=yes&in\_iframe= 1 ... **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team,...more complex problems. + Provide initial point of contact ( Tier 1 support) for users experiencing hardware,… more
- TEKsystems (Odenton, MD)
- …years with AA degree - 8 years if working towards any type of degree Skills Help desk support, Help desk , Troubleshooting, Customer service, Windows 10, ... We are in search of a junior level service desk specialists to perform within password resets, answering phone...solutions to common problems as part of a customer self- help capability Requirements: 1 ) Must have an… more
- GovCIO (Annapolis, MD)
- …with maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as ... $70,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6891/service- desk -administrator/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6891_ **Category**… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing… more
- TekSynap (Arlington, VA)
- …Tester/Quality Analysts + Developers + Training Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk Tier 1 and Tier 2 ... **Overview** We are seeking individuals who are interested in working on our FDIC contract, please apply to this posting. Many of the roles will require a government Public Trust Clearance. If you are contacted for an opportunity the employment manager will… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...networks. You will manage Network Administration, System Administration, and Help Desk teams while serving as the… more
- Pacific Northwest National Laboratory (Annapolis, MD)
- …+ Absence Management + Payroll (US) + Employee & Manager Self-Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning Expertise across all areas is ... within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are… more
- Serco (Washington, DC)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1 . Please note, due to EEOC/OFCCP compliance, ... Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of… more