- ABBTECH Professional Resources, Inc. (Washington, DC)
- …best practices. + Excellent communication and collaboration skills. + Ability to provide Tier II/III technical support and user training. **Position ... migrations to cloud-based environments. The ideal candidate will combine technical expertise with strong problem-solving skills and a collaborative...administration of Microsoft SQL Server and other DBMS. + Support & Training + Provide Tier II… more
- AeroVironment (Arlington, VA)
- …and documentation, to include, but not limited to, RMF, NIST SP 800-171, and CMMC + Support implementation of CMMC Level 3 efforts + Support Cyber team's ... GRC efforts, software vetting, compliance documentation, exception monitoring, and configuration support . You will be required to manage a heavy workload… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- TekSynap (Washington, DC)
- …and configuration scripts. + Ensure integration with DOT's ITSM toolset (ServiceNow/Remedy). + Provide Tier 3 technical support for endpoint incidents. ... **REQUIRED QUALIFICATIONS** + Bachelor's in IT or Computer Engineering. + **Certifications:** + Microsoft MD-102 Microsoft 365 Certified: Endpoint Administrator Associate Certification + ITIL v4 + **Experience:** 5-8 years in endpoint engineering. +… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support...approved workstation configurations across the agency enterprise + Provide Tier III technical support to… more
- GovCIO (Annapolis, MD)
- …seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans. to provide first- ... tier technical support to Veterans and VA providers....tier technical support to Veterans and VA providers. This role focuses...3 (Sun) **WHAT YOU'LL BE DOING** As a Tier 1, you will have a strong passion for… more
- CACI International (Washington, DC)
- …a part of our great team and make a difference. **Responsibilities:** As a Tier 3 UC Admin, you will bring: + Technical knowledge of VoIP / PBX telephony ... Tier 3 Unified Communications Administrator Job...technical guidance to lower skill level employees and support engineering with projects. + Comprehensive knowledge of network… more
- Koniag Government Services (Washington, DC)
- …computer hardware and software products + Provide desktop, laptop, and tablet computer technical support to agency users + Implement, maintain, test, and ... LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support ...onsite in downtown Washington, DC a minimum of three ( 3 ) days per week - 80 hours per 2-week… more
- Koniag Government Services (Washington, DC)
- **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 3 Network Administrator to support **ATS** and our government ... off, and more. We are seeking a senior Tier 3 Network Administrator to provide elite-level support and serve as a technical authority on complex network… more
- CACI International (Washington, DC)
- Network Engineer- Tier 3 - Intelligence Community Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... great team and make a difference. **Responsibilities:** As a Tier 3 Network Engineer, you'll be challenged... Network Engineer, you'll be challenged with hard complex support problems where you will coordinate with other NOC… more
- CACI International (Washington, DC)
- Tier 3 Network Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... (WAN), Unified Communication (UC), Video telecommunication and Streaming services. As a Tier 3 Network Administrator, you'll be challenged with hard complex… more
- IT Concepts (Washington, DC)
- …drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the Department ... of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues. + Troubleshoot,… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, ... and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support ...support and critical operations monitoring **Preferred Qualifications** + 0- 3 years of experience in a similar IT … more
- CACI International (Washington, DC)
- …to customers **Desired:** + 3 + years of experience in a similar IT support role + Experience with help desk ticketing systems, preferably Symantec Service Desk + ... Help Desk Specialist Tier I Job Category: Information Technology Time Type:...of contact for our valued customers, providing essential IT support and ensuring smooth operations. This role offers a… more
- CACI International (Washington, DC)
- …Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages ... Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract...+ Support engineering designs data calls. + Support new/enhanced network implementation, installation, and technical … more
- Humana (Annapolis, MD)
- …in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical systems. ... part of our caring community and help us put health first** The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
- Oracle (Annapolis, MD)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Washington, DC)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
- Capital One (Annapolis, MD)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
