- HomeSafe Alliance (Raleigh, NC)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact center...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- City of Durham (Durham, NC)
- Emergency Communications Specialist (Master Communications Officer) Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4417050) Apply Emergency ... Communications Specialist (Master Communications Officer) Salary $52,146.00 - $80,912.00 Annually...Annually Location Durham, NC Job Type Full time with benefits Job Number 24-04826 Department Emergency Communications (911) Opening… more
- Windstream Communications (Raleigh, NC)
- Specialist II-Kinetic Repair Twinsburg, OH 44087, USA * United StatesReq #1751 Monday, August 12, 2024 Windstream Holdings, Inc., is a leading provider of advanced ... in a world of infinite possibilities! ** ** **About the Role:** The Specialist II handles escalations from Specialist I personnel, technicians, and direct… more
- Dominion Energy (Chapel Hill, NC)
- Installation Specialist /Trainee Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If ... and qualified. **This position reports to the Company's Chapel Hill Operations Center in Chapel Hill, North Carolina.** There is one position which will… more
- Elevance Health (Cary, NC)
- …hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center , open 365 days, with varied 1st, 2nd, and 3rd shifts to include weekends. ... **Crisis and Resource Specialist ** **Location:** This is a remote position. Ideal...in need of behavioral health services strongly preferred. + Call center experience preferred. Please be advised… more
- Verint Systems, Inc. (Raleigh, NC)
- …part of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality questions ... course of action to resolve the problem or inquiry. The Senior Product Support Specialist is considered a subject matter expert with one or more Verint applications… more
- City of Durham (Durham, NC)
- …maintain relationships with Stormwater Billing and Engineering Services, the Development Services Center , One Call , and other customer services contact points ... Engineering Specialist - Customer Service Front Desk Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4483921) Apply Engineering Specialist … more
- The Clorox Company (Durham, NC)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... through ensuring the accurate and timely payment of 8500 employees. The Payroll Specialist performs a variety of payroll functions in Workday, UKG Pro and… more
- Elevance Health (Cary, NC)
- …directly with individuals in need of behavioral health services strongly preferred. + Call center experience preferred. Please be advised that Elevance Health ... **Crisis & Referral Specialist Senior** **Location:** This is a fully remote...agreement), medical, dental, vision, short and long term disability benefits , 401(k) +match, stock purchase plan, life insurance, wellness… more
- City Wide Facility Solutions (Durham, NC)
- …diploma, college degree preferred but not necessary. + 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly ... join? Requirements The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to...- scheduled calls, updated client records, notes from each call , and appointments set. + Prepare accurate reports on… more
- IQVIA (Durham, NC)
- IQVIA's Digital Enablement Center of Excellence powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and ... well as all US OneKey products and services. The Business Development Specialist maximizes sales growth for complex, full service offerings, consistent with Company… more
- UNC Health Care (Chapel Hill, NC)
- …health and well-being of the unique communities we serve. Summary: The Care Access Specialist team serves as the information center and first point of contact ... professional, and helpful disposition with all customer relations. Meets call quality standards 2. Ensures and verifies key patient...employed by UNC Health Care System with UNC Health benefits . If, however, you are presently an employee of… more
- AbbVie (Raleigh, NC)
- …Associate Director, Patient Affordability Support leads cross functional teams responsible for the call center in support of the AbbVie Immunology Franchise co ... pay mitigation tactics are fully supported by the IQVIA call center , the Abbvie Internal hub and...field teams, including patient engagement and the Field Access Specialist teams. This requires sophisticated modeling of impacted patients,… more
- Siemens (Durham, NC)
- …with the scope of work and sequence of operations while our **Service Specialist ** perform service agreement maintenance, projects, and on- call (time and ... during regularly scheduled. Both groups combine to form the on- call rotation. **Why is this so important?** Our Systems...future for our environment. Curious to see what a Specialist does on a day-to-day basis? CLICK HERE: … more
- J&J Family of Companies (Raleigh, NC)
- …technical inquiries through phone, email, and/or other appropriate communications; providing call center support. + Managing processes and resources specific ... capital products by participating in weekend and off-hours emergency on- call support. + Applying core knowledge skills such as...appropriate course of action. + Acting as a product specialist for a minimum of one product line and… more
- Sutherland Global Services (Raleigh, NC)
- …diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...work, and escalating calls to an appropriate Product Support Specialist as needed. **Since we provide service to global… more
- Sutherland Global Services (Raleigh, NC)
- …from your customers gained through a year of related experience or in a high-volume call center environment + Knowledge of the credit, debit and pre-paid debit ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...work, and escalating calls to an appropriate Product Support Specialist as needed. **Since we provide service to global… more
- CVS Health (Morrisville, NC)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... more personal, convenient and affordable. **Position Summary** The Clinical Support Specialist position is responsible for utilizing their clinical knowledge and… more
- Eaton Corporation (Raleigh, NC)
- …applicable quoting tools, such as Bidman and work with product line pricing specialist on applicable pricing. * Provide monthly reports on bid activity including ... to internal stakeholders including Service Sales Engineers, TAS, Data Center Sales, CPS Reps, NAS, and coordinator teams as...in your job search, application, or interview process, please call us at ### to discuss your specific need.… more
- Indigo IT, LLC (Durham, NC)
- …and address/fixe routine or low complexity problems and incidents. + Strive for first- call resolution; if beyond the capabilities of the service desk, escalate the ... help desk ticket to the appropriate Tier 2 or Tier 3 work center for resolution. + Ensure proper day-to-day operation of technology applications and equipment by… more