- Sourcing Square US (Garner, NC)
- …seat at the table to contribute to our success Job Summary: The Brand Manager will collaborate with the Director of Brand Management to develop, recommend, and ... identifying sales opportunities, and creating data-driven selling stories. The Brand Manager will also lead multiple project teams, requiring strong collaboration… more
- CARMAX (Raleigh, NC)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
- Amazon (Raleigh, NC)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- MetLife (Cary, NC)
- …to include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe ... has outlined a new vision - to be a customer -centric and data driven growth engine that takes accountability...to Succeed (Required Qualifications) * 3+ years' AEM authoring experience (must be AEM certified) * 1+ years of… more
- Microsoft Corporation (Raleigh, NC)
- …more through our technology and innovation. Together we make a difference. As the Customer Success Account Management - Manager , you lead a high-performing team ... with business, customer , and team growth! The Customer Success Account Management - Manager is...and retaining high performing teams to achieve business results, customer success and value realization. **Change:** Experience … more
- Trellix (Raleigh, NC)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Teradata (Raleigh, NC)
- …data across the enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America ... we look forward to receiving your application today. The Customer Success Manager is a strategic ...equivalent work experience . + 7+ years of experience on customer -facing roles (eg, pre-sales, consulting,… more
- Bandwidth (Raleigh, NC)
- Apply Now Customer Success Manager - Premium at Bandwidth Raleigh, NC Who We Are: Bandwidth delivers world-class messaging, voice, and emergency service ... #jointheband What We Are Looking For: The Key CSM ( Customer Success Manager ) team serves as the...VoIP routing, Local Number Portability (LNP), and account management experience . What You'll Do: + Develop and build strong… more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Gilead Sciences, Inc. (Raleigh, NC)
- …to enhance efficiency, maintain quality, ensure compliance, and improve the customer experience . Professionalism and discretion in handling sensitive information ... modern technology (eg, virtual agents), developing self-service content, and enhancing the customer experience . + Participate in evaluating and implementing new… more
- Bandwidth (Raleigh, NC)
- Apply Now Manager , Customer Marketing and ABM at...buyer personas What You Need: + Bachelors degree + Experience : 7+ years experience in a similar ... BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Manager , Customer Marketing and Account Based Marketing (ABM) leader will lead… more
- Rocket Software (Raleigh, NC)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Rocket Software (Raleigh, NC)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Lucid Software (Raleigh, NC)
- …a timely manner + Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... Sr. Customer Success Manager Raleigh, NC Lucid...Sr. Customer Success Manager Raleigh, NC Lucid Software is the leader...degree with strong academic performance + 4 years of experience in CX, Consulting, or similar customer … more
- Confluent (Raleigh, NC)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- Amazon (Raleigh, NC)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS… more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Lenovo (Morrisville, NC)
- Project Manager - Customer Engagement **General Information** Req # WD00068909 Career area: Project Management Country/Region: United States of America State: ... and dynamic individual to fill the role of **Project Manager ** for our **Workstation Customer Engagements** ....budget. **Basic Qualifications:** + Bachelors degree + 5+ years experience in a project management role + Must be… more
- Rocket Software (Raleigh, NC)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of… more
- Lumen (Raleigh, NC)
- …Join us as we digitally connect the world and shape the future. **The Role** Manager Customer Engagement aligns and positions the Customer Engagement Team to ... drive the optimal revenue and client experience . This experienced, industry professional has significant customer -facing client service responsibilities. **The… more
