- Fidelity TalentSource LLC (Durham, NC)
- …Durham, NC! The Role We are looking for an AEM (Adobe Experience Manager) Guide with a learning mentality who is passionate about using the latest technology, ... problems in the Marketing Technology space. As an AEM guide , you will be responsible for designing solutions, migrating...member of a diverse team building extraordinary products and customer experiences in support of our rapidly growing product… more
- Brookfield Properties (Raleigh, NC)
- …Proven track record of successful sales and/or delivery of high quality customer service + Excellent written and verbal communication skills + Proactive, organized, ... and self-motivated individual + Capable of developing strong client relationships + Administrative experience a positive + Computer/Technologically savvy Your Opportunity We are proud to offer our employees what they value most: + Competitive compensation +… more
- Confluent (Raleigh, NC)
- …subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve their business ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...& application hardening ideas and high availability design. + Guide customers up the data streaming maturity curve through… more
- Confluent (Raleigh, NC)
- …subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve their business ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...& application hardening ideas and high availability design. + Guide customers up the data streaming maturity curve through… more
- Oshkosh Corporation (Raleigh, NC)
- …as needed. + Generate and utilize data from systems to provide analysis and guide other customer support service technicians in repair efforts. + Participate in ... keeping communities safe and clean.** **THE ROLE** The Senior Service Technician- Customer Support will support internal and external customers via phone, email,… more
- Restaurant Depot (Raleigh, NC)
- …cash, check or credit + Issue receipts and change as necessary + Resolve customer complaints, guide them, and provide relevant information + Maintain clean and ... this role, you should have previous experience in a customer service position and good knowledge of how cash...all transactions run smoothly and will help us maximize customer satisfaction. Responsibilities : + Manage transactions with customers… more
- DriveTime (Raleigh, NC)
- …recognize a job well done. + **World Class Training and Development.** Starting as a Customer Sales Guide , you can quickly certify on higher levels and prepare ... employees by placing a focus on putting the right customer , in the right vehicle, on the right terms...successful selling techniques and skills. + Develop and enhance customer relationships by establishing, promoting, and maintaining excellent … more
- Red Hat (Raleigh, NC)
- …Red Hat solutions. + Work cross-functionally within Red Hat to deliver on customer expectations. + Develop, guide , and support pilots, demonstrations, workshops, ... clustering, or high availability. + Build trusted technical advisor status within the customer base and educate prospective customers on the capabilities of Red Hat… more
- Rocket Software (Raleigh, NC)
- …troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing solutions. ... multiple products. **Essential Duties and Responsibilities** : + Able to assess customer needs and set expectations + Independently perform problem verification by… more
- Red Hat (Raleigh, NC)
- …throughout your time at Red Hat. **Job Responsibilities:** + Verify, organize and update customer contact information + Guide customers to register and use ... diverse as business systems analysis, enterprise hardware support, IT customer experience, software engineering, data science or systems administration....Customer Portal + Answer customer 's basic questions about the Red Hat subscription model… more
- Verint Systems, Inc. (Raleigh, NC)
- …summary presentations on key customer 's support history + Conduct periodic sessions to guide a customer in a consultative manner on product usage specific to ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Wells Fargo (Durham, NC)
- …and internal partners in collaborating and building strong partnerships to deliver a customer -centric experience + Mentor and guide talent development of direct ... Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead...coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while… more
- CARMAX (Raleigh, NC)
- …North Carolina, 27601 CarMax, the way your career should be! **Provide an iconic customer experience** As a Customer Experience Consultant, you will be the vital ... link between a customer 's at-home and in-store CarMax experience, providing a simple...+ Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs +… more
- MetLife (Cary, NC)
- …and improved experiences. . Work with our Conversational Designers to develop customer friendly, conversational flows to guide customers to relevant answers ... gather right requirements for the design. . Identify and document customer friction points and underutilized opportunities in voice- and/or chat-enabled self-service… more
- Rubrik (Morrisville, NC)
- **About The Team** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase experience. ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed of seasoned...in the lab. Review documentations (eg Release Notes, User Guide ) on upcoming new software releases + Develop and… more
- Amazon (Raleigh, NC)
- Description Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join a collaborative and talented team, dedicated to ... leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping... Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the… more
- HomeSafe Alliance (Raleigh, NC)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... of the world change, we're ready to respond and guide the way forward with strategic, sustainable, and technological...the last. **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist's to support the Customer … more
- Sedgwick (Raleigh, NC)
- …Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Director - Customer Insights **PRIMARY PURPOSE OF THE ROLE:** Identifies and synthesizes ... customer insights through a variety of methods to help...us to help their employees regain health and productivity, guide their consumers through the claims process, protect their… more
- CARMAX (Raleigh, NC)
- …right. Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with ... You'll Do - Essential Responsibilities:** + Help your associates guide and progress customers through their CarMax experience by...feedback and coaching to improve and maintain an iconic customer experience and drive sales + Select, attract, hire… more
- CVS Health (Raleigh, NC)
- …division of CVS Health's Pharmacy Benefit Manager business is hiring hundreds of Customer Care Representatives in your area! Are you interested in a flexible work ... Health, a Fortune 4 company. We are currently hiring Customer Care support teams for the Pharmacy Benefit Manager...There are paths to progression through our Career Mapping guide . We want to see you excel! Pay rates… more
