- Merck & Co. (Durham, NC)
- …affected departments and leadership to ensure project progress and milestone success .Responsible for effective document review, approval, and conformance to our ... a member of a rotating support group.Manage and perform change controls according to site procedures for master data...YOU WILL MORE THAN LIKELY HAVE: 8-10 years of experience in Vaccines / Pharmaceutical Manufacturing front line supervision… more
- Quadient (Raleigh, NC)
- …degree or equivalent years of experience + A minimum of 5 years of Customer Success , Account Management, Onboarding or similar experience + Experience ... and help our future-focused team lead the way. Supervisor, Customer Success _People-powered_ Quadient helps people connect...in enhanced customer retention, growth and exemplary customer experience . + Monitor metrics to track… more
- Rubrik (Morrisville, NC)
- …are skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood ... of our customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our … more
- Lucid Software (Raleigh, NC)
- **Sr. Customer Success Manager** at Lucid Software Raleigh, NC Lucid Software is the leader in visual collaboration, helping teams see and build the future from ... industry leaders such as Google, Atlassian, and Microsoft. The Customer Success Team plays a central role...+ Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction… more
- IBM (Research Triangle Park, NC)
- Introduction A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realize the value of their existing IBM ... the world around us. Your Role and Responsibilities A Customer Success Manager opportunity in IBM might...related to IT Automation & App Modernization * **Hands-On Experience in Technology Domains** : A previous background with… more
- PNC (Raleigh, NC)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... and have an opportunity to contribute to the company's success . As an Internal Audit Team Manager Sr., you...will be within PNC's Internal Audit organization, supporting the Change & Project Audit team. This position is primarily… more
- American Express (Raleigh, NC)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... credit and fraud losses while promoting business growth and delivering superior customer service. The objective of the CFR Control Management Governance team is… more
- Public Consulting Group (Raleigh, NC)
- …employs approximately 2,000 professionals throughout the US-all committed to delivering solutions that change lives for the better. The firm is a member of a family ... of companies with experience in all 50 states, and clients in six...districts, and state education agencies/ministries of education promote student success , improve programs and processes, and optimize financial resources.… more
- Lumen (Raleigh, NC)
- …strategies. + Identify and implement emerging trends and technologies that can enhance the customer experience and measure their success . + Oversee the ... and transformation. We seek a passionate and experienced Senior Customer Experience Manager to lead our efforts...this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. **Salary… more
- Concentrix (Raleigh, NC)
- …Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical ... Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a...building customer relationships + 1+ year of customer service experience + Technical support … more
- Concentrix (Raleigh, NC)
- …Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our ... Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a...Service Representative (Remote) role include: + 1+ year of customer service experience + A high school… more
- Concentrix (Raleigh, NC)
- …Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed ... POWERED BY YOU** Are you looking for a career change with a forward-thinking global organization that nurtures a...Insurance Agent role include: + 1 + years of customer service experience + Active Personal Lines… more
- MetLife (Durham, NC)
- …skills, diligence, strong noetic curiosity, and honest desire to ensure that every customer experience is exceptional. With an understanding of the customers' ... the impact made by our associates. To enhance your success and engagement from day one and throughout your...Customer Care Advocates to always provide an exceptional customer experience on every call. * Always… more
- Acxiom (Raleigh, NC)
- …of substantial size, such as Sapient, Accenture, Deloitte, and others. + Client experience with Adobe RTCDP and Customer Journey Orchestration + Certifications ... MarTech - Solutions Architect - Customer Data Platforms About the Position This primary...software development lifecycles, enabling you to design and implement change management strategies appropriate for the solutions you devise.… more
- Public Consulting Group (Raleigh, NC)
- …Experience + High School degree or equivalent required + 6-month Call Center experience preferred; or 1-year customer service; Bilingual a plus (Spanish) + ... professionals throughout the US-all committed to delivering solutions that change lives for the better. The firm is a...is a member of a family of companies with experience in all 50 states, and clients in six… more
- Splunk (Raleigh, NC)
- …partnerships. In this role you will collaborate closely and cross-functionally with internal Customer Success and Experience stakeholders, Sales, the Global ... you are a master in strategy development, expectation and change management and optimizing Partner programs for global scalability....Drives thought leadership on the Partner personas within the Customer Success and Experience organization… more
- SHI (Raleigh, NC)
- …trends, and seek personal and professional growth. Embracing a customer -focused, adaptable, and collaborative mindset, along with demonstrating accountability, ... by management. **About Us** Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today… more
- SHI (Raleigh, NC)
- …exceptional service and support to customers, demonstrating empathy, and enhancing their experience . + Adaptability, embraces change , and stays updated with ... trends, and seek personal and professional growth. Embracing a customer -focused, adaptable, and collaborative mindset, along with demonstrating accountability,… more
- American Express Global Business Travel (Raleigh, NC)
- …make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready ... + Drive strategies crafted to increase revenue and drive customer behavior at a scalable level. Work with leaders...and ability to influence. + Proven global sales leadership experience + Deep global M&E subject matter expertise with… more
- Marriott (Raleigh, NC)
- …automated change control workflow integrated with CICD + Experience developing change KPIs and measuring success through OKRs + Experience with cloud ... with application production support and ITIL processes + 3+ years application support/ change /release management experience + Strong financial acumen; must have… more
