- TEKsystems (Raleigh, NC)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware ... IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve...Skills & Qualifications NRTC wants a group of 14 ISP technicians to be LOCAL to either their Cedar… more
- TEKsystems (Raleigh, NC)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware ... IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve...to and resolve a high volume of initial IT support requests via phone, email, or chat, including password… more