- Cisco (Research Triangle Park, NC)
- What You'll Do A Technical Systems Engineer working in an Agile driven DevOps role operating and maintaining a sophisticated platform supporting dedicated ... problem tickets within SLA/SLO. * Developing and maintaining documentation of systems configurations, workflows, and procedures. * Participate in Change Advisory… more
- Cisco (Research Triangle Park, NC)
- WHAT YOU'LL DO: As a platform Database Engineer you will participate in daily operational tasks designing, building and maintaining database environments for Calling ... databases to identify and resolve issues. * Upgrades and Patching: Keeping the database systems up to date with the latest patches and upgrades to ensure security… more
- Cisco (Research Triangle Park, NC)
- …Center solutions, including IVR scripting, call routing, and integration with CRM systems is desired. What You'll Do * Drive technology design, implementation, ... outcomes. * Assist customers with integration and implementation of tools, systems , and service assurance for Cisco technologies. * Build customer simulations… more