- Pearson (Boise, ID)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- ASM Research, An Accenture Federal Services Company (Boise, ID)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Jacksons (Meridian, ID)
- …and corporate customers. Support Center roles encompass diverse responsibilities, including customer service , administration, and technical support . ... USA Req #11688 Friday, January 3, 2025 The T1 Technical Support Center Representative focuses on diagnosing,...call and ticket queues to provide timely and efficient customer service . + Collaborate in a team… more
- Applied Materials (Boise, ID)
- …+ 1-2 years of work experience, military technical training, or an internship in customer /field service support , or a related technical field + ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- Confluent (Boise, ID)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Boise, ID)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Johnson Matthey (Boise, ID)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Boise, ID)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Boise, ID)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Boise, ID)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- Lumen (Boise, ID)
- …dispatch for on-site service calls when necessary. + Escalates appropriate technical issues to upper-level technical support when needed. **What ... and software configurations. All contacts are inbound and are technical support only, there are no sales...and offers the most appropriate solutions while providing world-class customer service . + Diagnoses and resolves basic… more
- Verint Systems, Inc. (Boise, ID)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Insight Global (Garden City, ID)
- Job Description Insight Global is looking for a Technical Support Engineer to work onsite at their client's facility in Boise, Idaho. This person will be working ... and Requirements 0-2 years of experience in an enterprise technical support role or interest in working... role or interest in working that capacity Excellent customer service , written/verbal communication, and organization skills… more
- Rocket Software (Boise, ID)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Rain for Rent (Nampa, ID)
- …to exceeding expectations for service and quality to our customers. As a Technical Service Rep, you will be responsible for providing support to ... environments. Our Rain for Rent solutions exceed customers' expectations for service and quality for their water-handling, irrigation and temporary liquid-storage… more
- Fujifilm (Boise, ID)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Sutherland Global Services (Boise, ID)
- …including a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing ... PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) + Technical support experience + Strong problem-diagnosis and problem-solving skills… more
- Idaho Power Company (Boise, ID)
- …or equivalent work experience **Experience:** + 1 year of experience providing technical support or customer service via phone in a corporate enterprise ... **do for us?** Under close supervision, provides first level technical support to technology users. Performs initial...in:** + Effective verbal and written communication + Excellent customer service **Ability to:** + Work with… more
- Xylem (Boise, ID)
- …issues to the appropriate department or supervisor * Keep detailed records of customer interactions and transactions Technical Support * Troubleshoot ... technical problems * Stay updated on product or service updates and changes to effectively assist customers ... support specialists to ensure consistent and efficient customer service * Share knowledge and best… more
- Highmark Health (Boise, ID)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more