• Account Executive Public Sector

    Verint Systems, Inc. (Oklahoma City, OK)
    …responding to RFPs and working with Government contract agreements + Knowledge of CCaaS, Contact Center , Workforce Management , and /or CRM/ERP software ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
    Verint Systems, Inc. (12/18/24)
    - Save Job - Related Jobs - Block Source
  • Product Manager, Workforce Solutions

    Meta (Oklahoma City, OK)
    …Vendor 26. 6. Forecast development and implementation 27. 7. Workforce management and contact center tooling. **Public Compensation:** $173,460/year to ... enhancements. 12. Provide technical support for existing reports, dashboards, or internal workforce management tools. 13. Identify and analyze industry or… more
    Meta (12/07/24)
    - Save Job - Related Jobs - Block Source
  • Manager Product Management ( Contact

    Hilton (Oklahoma City, OK)
    …that is revolutionizing human hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your ... feedback tool including NLP and surveys, payroll timekeeping system, workforce management system, online FAQ support page...qualifications:** Five \(5\) years of work experience in product management in contact center technology,… more
    Hilton (12/20/24)
    - Save Job - Related Jobs - Block Source
  • Consultant, Workforce Management

    Lincoln Financial Group (Oklahoma City, OK)
    …as a subject matter expert in forecasting methodologies, data analysis, and workforce management strategies for the contact center . You will play a ... trends, and actionable recommendations to optimize workforce management strategies. + Collaborate closely with contact ... management strategies. + Collaborate closely with contact center leadership to translate forecasted volumes… more
    Lincoln Financial Group (12/25/24)
    - Save Job - Related Jobs - Block Source
  • Call Center Collector

    US Bank (Oklahoma City, OK)
    …The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact for our ... Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA (https://www.youtube.com/embed/mDFks9QxNvA%22) **Basic Qualifications**… more
    US Bank (12/20/24)
    - Save Job - Related Jobs - Block Source
  • Resource Planning Analyst

    CVS Health (Oklahoma City, OK)
    …skills. + Requires in-depth knowledge and specific experience on workforce management applications in both contact center and back-office environments. ... Verint I360 preferred + Experience in PBM workforce management solutions and operations ( contact center and back-office solutions) **Skill in:** + Small… more
    CVS Health (12/11/24)
    - Save Job - Related Jobs - Block Source
  • Associate People Partner

    PSI Services (Oklahoma City, OK)
    …+ Act as the first point of contact for all queries from our Test Center Administrators and their management team to ensure our level of service delivered is ... We do this by being the best provider of workforce solutions, which foster both technology and science to...management , compensation, and compliance, specifically for the Test Center staff. The Associate People Partner will act as… more
    PSI Services (12/05/24)
    - Save Job - Related Jobs - Block Source
  • Analyst Customer Excellence

    Hilton (Oklahoma City, OK)
    …new process rollouts, improvements, and innovations\. It is critical to understand the contact center business and the ability to partner with teams across ... minimum qualifications:** + Two \(2\) years of experience working in a high\-volume contact center that handles inbound and outbound communication via telephone,… more
    Hilton (12/21/24)
    - Save Job - Related Jobs - Block Source
  • Lead Product Manager, Self-Service and Support

    Humana (Oklahoma City, OK)
    …IT Service Management (ITSM) practices, ServiceNow product owners, Customer Experience Center Platform team ( contact center ), and other product teams ... role focuses on enhancing the experience of our diverse workforce , which includes members from contact centers,...success of solutions pursued. + Interact directly with senior management to advise on and obtain input for evolving… more
    Humana (12/21/24)
    - Save Job - Related Jobs - Block Source
  • Bilingual HR Assistant

    Aerotek (Oklahoma City, OK)
    …Inc. has built a reputation for providing the highest-quality staffing and workforce management solutions. With deep expertise in the manufacturing, logistics, ... onboarding paperwork is completed in a timely manner Lifecycle Management + Serve as contact for contractor... for contractor questions, and facilitate communication to the center to resolve payroll and invoicing issues (adjustments, lost… more
    Aerotek (12/05/24)
    - Save Job - Related Jobs - Block Source
  • Resource Planning Manager

    CVS Health (Oklahoma City, OK)
    …Minimum 2 years experience in utilizing Avaya CMS Supervisor or similar ACD system for contact center management and reporting. + Minimum 2 years experience ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...will need to possess a strong working knowledge of workforce management tools and processes as well… more
    CVS Health (12/06/24)
    - Save Job - Related Jobs - Block Source
  • Civil Operations Manager - Foundations/Drilled…

    Black & Veatch (Oklahoma City, OK)
    …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... development, and career advancement to allow for continuous professional development. Our management is committed to the latest advances in technology, above class… more
    Black & Veatch (12/27/24)
    - Save Job - Related Jobs - Block Source
  • Vice President of Operations

    Pearl Interactive Network (Oklahoma City, OK)
    …goals for business growth and success. **Job Requirements:** + 10 years of Contact Center operations experience. + Experience managing or implementing Contact ... strategic leadership ability confidence, and executive presence. + Proven experience as contact center VP Operations or relevant role. + Track record… more
    Pearl Interactive Network (12/03/24)
    - Save Job - Related Jobs - Block Source
  • Chief Clinical Officer

    Evolent (Oklahoma City, OK)
    …in patient impact and quality, including health equity. **Clinical Management Responsibilities** + Accountability for operational performance of physician, nursing, ... and shared services staff in the utilization management value chain + Owns clinical rationale for...interventions alongside other teams. + Authentic voice used to center patient and provider experience internally and externally. +… more
    Evolent (12/21/24)
    - Save Job - Related Jobs - Block Source
  • Application Consultant

    Verint Systems, Inc. (Oklahoma City, OK)
    …+ Maintain and grow subject matter expertise on Verint products such as Workforce Management and/or Quality Management including best practices and ... + Minimum of 3-5 years' of industry experience + Understanding of Workforce Management and/or Quality Monitoring solutions + Proven experience demonstrating… more
    Verint Systems, Inc. (10/31/24)
    - Save Job - Related Jobs - Block Source
  • Regional Sales Manager

    Pearson (Oklahoma City, OK)
    …and strong performance history. + Coach direct reports on sales strategy, pipeline management , opportunity management , and career development. + Meet with sales ... proven record of success. + 2+ years of leadership and/or people management experience leading professionals. + Experience selling to executive decision-makers in a… more
    Pearson (12/16/24)
    - Save Job - Related Jobs - Block Source
  • GM Administrative Assistant , OKC1

    Amazon (Oklahoma City, OK)
    …calendars and scheduling with diplomacy and discretion - Coordinate closely with Workforce Management , Recruiting, Maintenance, Human Resources, and other teams ... The Administrative Assistant will support the General Manager and fulfillment center Operations team. The successful candidate will be highly organized, extremely… more
    Amazon (12/25/24)
    - Save Job - Related Jobs - Block Source
  • HR Business Partner, Competency Framework SME

    ISC2 (Oklahoma City, OK)
    …knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve ... unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you...people strategy. The HRBP is the prime point of contact for assigned business leaders and leads assignments of… more
    ISC2 (11/22/24)
    - Save Job - Related Jobs - Block Source
  • Corrections Officer

    Interior, Bureau of Indian Affairs (Oklahoma City, OK)
    …more information visit: http://www.opm.gov/rif/employee\_guides/career\_transition.asp . Under the Land Management Workforce Flexibility Act (LMWFA) two groups ... in the following areas: 1) booking and release procedures; 2) inmate behavior management ; 3) leadership; 4) crisis prevention and intervention; 5) inmate health care… more
    Interior, Bureau of Indian Affairs (12/19/24)
    - Save Job - Related Jobs - Block Source
  • Program Analyst

    Federal Aviation Administration (Oklahoma City, OK)
    …Interagency Program Support Subteam, AJW-L533. Responsibilities Supports the FAA Logistics Center (FAALC) by inputting and maintaining data within custom designed ... for budget, performance, and time. Develops international reports to support management decisions and analysis. Maintains, and implements databases to measure the… more
    Federal Aviation Administration (12/06/24)
    - Save Job - Related Jobs - Block Source