- Sanofi Group (Bridgewater, NJ)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- RWJBarnabas Health (West Orange, NJ)
- Application Lead , Digital Customer Experience , Full time, Hybrid, New JerseyReq #:0000179883 Category:No Category Assigned Status:Full-Time Shift:Day ... Short Hills Road, West Orange, NJ 07052 Job Overview: The Digital Customer Experience Application Lead is primarily responsible for providing day-to-day… more
- Crate & Barrel (Jackson, NJ)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- TD Bank (New York, NY)
- …(TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. + Lead , analyze, document, and manage ... Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to… more
- ABM Industries (Edison, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning… more
- Mediavine (New York, NY)
- …engineering and operations teams to integrate successful marketing strategies and enhance customer experience + Lead a high-performing marketing team, ... differentiation, and company growth. In this role, you will lead a team of marketing professionals to contribute to...degree preferred + 15+ years of relevant and progressive experience in Marketing, Sales, Partnerships or other related GTM… more
- Under Armour, Inc. (Tinton Falls, NJ)
- …footwear sales by providing the customer with an exceptional shopping experience . The Lead Associate, Footwear maximizes footwear sales by delivering ... count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the best in each… more
- Capital One (New York, NY)
- …tools + **Strategy** - Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery for ... complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each of these… more
- Sanofi Group (Bridgewater, NJ)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... **Job title** : Global Customer Engagement Lead **Location** : Cambridge,...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Amazon (New York, NY)
- Description Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their ... and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,...size) from opportunity through closure * 12+ years of experience working with, presenting to, and negotiating with C-level… more
- Google (New York, NY)
- …, you'll use your qualitative and quantitative research skills to design and lead customer intelligence initiatives (eg, surveys, customer forums, etc.) ... in management consulting, business strategy, marketing, or advertising. + 2 years of experience in customer intelligence or market research in the advertising… more
- Burlington (Elizabeth, NJ)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Lumen (Trenton, NJ)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and ... lead teams through change. * Ability to perform as...development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a… more
- Dow Jones (Princeton, NJ)
- …reduce manual work, and quicken customer service operations to improve the customer experience + Identify trends and develop and implement plans for ... Service Team Leader is responsible for helping to lead the team to ensure all customers receive superior...Have:** + Excellent verbal and written communication skills + Experience handling and resolving escalated customer concerns… more
- Quantexa (New York, NY)
- …from our SaaS solutions. You will be responsible for designing and managing the customer experience through the full customer journey from trial execution, ... customer support service for SaaS customers to increase customer satisfaction and retention. + Recruit, lead ...studies, testimonials, and referrals What you'll bring + Extensive experience in Customer Success, Account Management, or… more
- Dow Jones (Princeton, NJ)
- …data analytics, and engineering to ensure a seamless and consistent customer experience across all touchpoints + Lead and mentor the team, fostering a ... executing comprehensive campaign strategies for Dow Jones. You will lead a team in designing and implementing effective website...programs across Dow Jones flagship sites to enhance the customer experience and drive business growth. The… more
- Google (New York, NY)
- Minimum qualifications: + Bachelor's degree or equivalent practical experience . + 8 years of experience in media analytics, advertising sales, digital media and ... consulting, or financial analysis. Preferred qualifications: + 1 year of experience with marketing measurement and attribution techniques (eg, offline measurement,… more
- J&J Family of Companies (Trenton, NJ)
- …& Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager, Cell Therapy Experience Lead to support the United States. This is a field based ... to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)...and expedite activation process The Site Activation Cell Therapy Experience Lead Senior Manager will join the… more
- JPMorgan Chase (New York, NY)
- …only visually appealing but also accessible and user-friendly, enhancing the overall customer experience . Consumer and Business Intelligence is a new ... business needs and user insights. As a Vice President Experience Design Lead in Consumer & Business...into the product development processes and ensure seamless and customer -centric solutions + Analyze market trends, gather feedback from… more
- Book of the Month (New York, NY)
- …+ Become an expert in Klaviyo operations to help other teams like Product and Customer Experience troubleshoot member, lead , and rejoin experiences. + Assist ... Summary: The Retention and Member Experience team is responsible for retaining and growing...help to ideate and execute new initiatives to improve customer attention, with a focus on both voluntary and… more