- Merck & Co. (Rahway, NJ)
- …improvement plans.Support contract reviews, amendments and renewals with procurement and legal.Lead customer communications and quality assurance for phone, ... Contact Center Operations, Customer Communications, Customer Service Improvement, Key Performance Indicators (KPI), Quality Control Management,… more
- Tris Pharma (Monmouth Junction, NJ)
- …accurate shipment of finished goods to domestic and international markets; Collaborates with customer service , planning and distribution teams to meet service ... contract negotiations, supplier relationship management, procurement systems functionality/workflows and assurance of compliance with GxP and other company and… more
- Terumo Medical Corporation (Somerset, NJ)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- Ralliant (New York, NY)
- …calibration standards and escalate equipment issues to supervisors as needed. **Field Support & Customer Service ** - Travel 100% of the time to customer ... Follow all safety guidelines, company SOPs, and calibration protocols. - Support quality assurance efforts, including audits, compliance reviews, and lean… more
- Terumo Medical Corporation (New York, NY)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- City of New York (New York, NY)
- …in the service of them all. It's an opportunity to provide impactful support and quality customer service and help protect the future of New York City ... on average, nearly $1.5 billion in goods and services for City agencies annually. Quality Assurance (QA) comprises five Quality Assurance units:… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- TD Bank (New York, NY)
- …that will cascade throughout the organization. **Department Overview** The Compliance Quality Assurance (US) team is responsible for providing independent ... quality assurance of compliance risk through the execution of reviews....the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- The Fedcap Group (New York, NY)
- Job Description Position Summary: The Director of Quality Assurance & Training ensures appropriate and effective monitoring of existing procedures of program ... and maintain an annual report that provides a thorough description of Fedcap's Quality Assurance activities with an established Quality Improvement Plan… more
- dsm-firmenich (Princeton, NJ)
- ** Quality Assurance Manager** **Princeton, NJ** Step into a pivotal role where you'll champion quality assurance and shape a First-Time-Right culture at ... **Your key responsibilities** + Non conformances management expert: Lead Customer (product / service ) and / Internal...Internal, Clients and Suppliers audits. + Training of applicable Quality Assurance projects + Build relationships with… more
- Mastercard (New York, NY)
- …areas for service improvement and drive initiatives to enhance reliability and customer satisfaction. * Maintain quality assurance standards for network ... **Title and Summary** Vice President, Enterprise Operations - Network Service Assurance Who is Mastercard? Mastercard is...* Act as a central point of contact for service quality -related escalations. * Coordinate with product… more
- PSI Services (Trenton, NJ)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- Amazon (New York, NY)
- …As a Sr. Technical Program Manager in AWS Compliance & Security Assurance , you'll lead strategic efforts in building innovative solutions for addressing responsible ... customers. Candidates are expected to have a track record of delivering high- quality results in a fast-moving environment. We need someone who's comfortable building… more
- CVS Health (East Brunswick, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (East Brunswick, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (New York, NY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Mount Sinai Health System (New York, NY)
- …Access Center's Mission and Vision statements in order to meet or exceed our service level agreements. The Quality Assurance Division will continuously ... in a fast paced call center with excellence in customer service + Minimum one years' experience...- ISM, Icahn School of Medicine **Responsibilities** + Analyze quality assurance data and assist in preparing… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- S&P Global (New York, NY)
- …excellence. + Shape the future of enterprise data quality and AI assurance , driving measurable outcomes in customer trust and delivery speed. As the ... use):** 13 **S&P Global Ratings** **The Role: Director Data Quality Engineering** **Location:** NYC or NJ (Hybrid 2 days...deliver accuracy, compliance, and trust. + Lead the **data service ** team at the intersection of data, AI, … more
